Lavande Hotel (Shenzhen Bao'an Haiya Binfencheng Xin'an Park Subway Station)

Lavande Hotel (Shenzhen Bao'an Haiya Binfencheng Xin'an Park Subway Station) Reviews

Lavande Hotel (Shenzhen Bao'an Haiya Binfencheng Xin'an Park Subway Station)

No. 18 Baomin 1st Road, Xin'an Subdistrict, Bao'an District, Shenzhen, Guangdong 515100, ChinaView hotel details
Lavande Hotel (Shenzhen Bao'an Haiya Binfencheng Xin'an Park Subway Station)
Lavande Hotel (Shenzhen Bao'an Haiya Binfencheng Xin'an Park Subway Station)Lavande Hotel (Shenzhen Bao'an Haiya Binfencheng Xin'an Park Subway Station)Lavande Hotel (Shenzhen Bao'an Haiya Binfencheng Xin'an Park Subway Station)
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Guest Reviews of Lavande Hotel (Shenzhen Bao'an Haiya Binfencheng Xin'an Park Subway Station)

9.2/10
Very Good
2802 reviews
Verified reviews
Location9.1
Amenities9.1
Service9.3
Cleanliness9.1
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All reviews(2802)
Positive reviews(2680)
Reviews with photos/video(342)
Friendly front desk staff(199)
Easy to get around(184)
Convenient for shopping(93)
Perfect for business trips(68)
Average sound insulation(49)
Delicious breakfast(45)
Stayed multiple times(36)
Negative reviews(122)
Yilihuobuhuatiemuer
Deluxe 2-bed Room
Stayed in Apr 2026
Business traveler
11 reviews
10/10
Outstanding
Posted on May 12, 2026
My three-day stay was excellent! The breakfast included delicious boiled noodles with flavorful braised meat, yam, and broccoli. It was healthy and freshly prepared, much better than the pre-made dishes often found in many hotels. On our first night, we arrived quite late, and the lady at the front desk immediately assigned us room 310. For the price in Shenzhen, I felt it was incredibly good value. Even though the hotel is by the road, there was absolutely no noise. It wasn't until the second and third days that I realized the hotel had two wings, A and B. After speaking with staff, we were able to stay in Wing A, which was convenient because it's close to the restaurant and has robots that deliver takeout. Every staff member we encountered was incredibly kind and approachable, especially the cleaning aunties who were all so energetic and smiley. There's also a laundry and drying service on the top floor. I look forward to staying here again!
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝萬水千山遇知音,能得到您如此温暖的讚美是小麗無上的光榮,您的滿意是我們服務的目標,小麗不僅僅是給住店客人提供好的服務,也會給像您這樣的友人提供更上一層樓的服務,小麗不會辜負您的讚美,繼續努力,期待您的再次光臨。您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Elegant Queen Room
Stayed in Mar 2026
Other
3 reviews
10/10
Outstanding
Posted on Apr 27, 2026
The room was clean, tidy, and comfortable. The front desk service was excellent, and it's conveniently located near a mall, the subway, and plenty of places to eat and play.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝。萬水千山遇知音,能得到您如此温暖的讚美是小麗無上的光榮,您的滿意是我們服務的目標,小麗不僅僅是給住店客人提供好的服務,也會給像您這樣的友人提供更上一層樓的服務,小麗不會辜負您的讚美,繼續努力,期待您的再次光臨。
Guest User
Elegant Queen Room
Stayed in May 2026
Solo traveler
57 reviews
10/10
Outstanding
Posted on Jun 3, 2026
Extremely satisfied! 👍 The stay was fantastic. The service was excellent, the sheets and duvet covers were spotless, and the location was super convenient for getting around. I really love this hotel and will definitely stay here again next time I'm in town! A special shout-out to the front desk staff – their service was amazing and so dedicated. My charger broke, and the front desk lady patiently helped me find multiple chargers and power strips until my phone could charge. This is a really great hotel. This Lavande branch is much better than many 4- and 5-star hotels I've stayed in, and it's incredibly clean. Even with my sensitive skin, I felt so comfortable sleeping there. It's a hotel worth saving! 👍 Wishing them great business!
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝萬水千山遇知音,能得到您如此温暖的讚美是小麗無上的光榮,您的滿意是我們服務的目標,小麗不僅僅是給住店客人提供好的服務,也會給像您這樣的友人提供更上一層樓的服務,小麗不會辜負您的讚美,繼續努力,期待您的再次光臨。您對我們酒店的好評,我們會再接再厲不辜負您的好評。
Guest User
Elegant Queen Room
Stayed in Apr 2026
Couple
13 reviews
10/10
Outstanding
Posted on May 18, 2026
The service and facilities at this hotel are really good, definitely recommend it. The price is also very reasonable. The only thing is, the shower door needs to be repaired; it doesn't close properly, so the water tends to splash out easily.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝萬水千山遇知音,能得到您如此温暖的讚美是小麗無上的光榮,您的滿意是我們服務的目標,小麗不僅僅是給住店客人提供好的服務,也會給像您這樣的友人提供更上一層樓的服務,小麗不會辜負您的讚美,繼續努力,期待您的再次光臨。
Guest User
Deluxe Queen Room
Stayed in Apr 2026
Business traveler
57 reviews
10/10
Outstanding
Posted on May 18, 2026
The room was clean and tidy, and the front desk staff were very friendly. Great value for money, and the facilities were excellent. Highly recommended! It's also close to where I need to go. I've booked here multiple times already, and the price is quite reasonable for Shenzhen.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝萬水千山遇知音,能得到您如此温暖的讚美是小麗無上的光榮,您的滿意是我們服務的目標,小麗不僅僅是給住店客人提供好的服務,也會給像您這樣的友人提供更上一層樓的服務,小麗不會辜負您的讚美,繼續努力,期待您的再次光臨。
Yim Mei Sze
Business Smart Room - City-View (Double Bed) (Window)
Stayed in Mar 2026
Family
69 reviews
10/10
Outstanding
Posted on May 7, 2026
The staff were incredibly friendly and attentive. The hotel had all the amenities I needed, and I was very satisfied with my stay. The surrounding transportation was convenient, making it easy to get around and shop. The room was clean and comfortable, making for a pleasant and enjoyable stay. This is definitely a hotel worth experiencing.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝。萬水千山遇知音,能得到您如此温暖的讚美是小麗無上的光榮,您的滿意是我們服務的目標,小麗不僅僅是給住店客人提供好的服務,也會給像您這樣的友人提供更上一層樓的服務,小麗不會辜負您的讚美,繼續努力,期待您的再次光臨。
Guest User
Comfy Family Room (Window)
Stayed in May 2025
Family
10 reviews
9.5/10
Amazing
Posted on Jun 27, 2025
Good room and good service
Response from Property: 尊敬的賓客:您好!感謝您入住麗楓海雅繽紛城新安地鐵站店,古人説“山不在高有仙則名,水不在深有龍則靈。”小麗認為家不在大有愛才幸福,希望我們暖心的服務會讓您愛上我們。期待您的五星點評,祝:安好!
Qinzj
Business Smart Room - City-View (Double Bed) (Window)
Stayed in Apr 2026
Traveling with friends
2 reviews
10/10
Outstanding
Posted on May 10, 2026
设施:good 卫生:good 环境:good 服务:good
Response from Property: 尊敬的賓客,非常感謝萬水千山遇知音,能得到您如此温暖的讚美是小麗無上的光榮,您的滿意是我們服務的目標,小麗不僅僅是給住店客人提供好的服務,也會給像您這樣的友人提供更上一層樓的服務,小麗不會辜負您的讚美,繼續努力,期待您的再次光臨。您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Fatbelly Tourist
Romantic Premier Room (Bathtub)
Stayed in Mar 2025
Couple
6 reviews
9.5/10
Amazing
Posted on May 1, 2025
You can walk to the huge mall in 5 mins where u can get what u want .
Response from Property: 尊敬的賓客:您好!感謝您對麗楓海雅繽紛城新安地鐵站店的大力支持,您的滿意就是酒店前進的動力,無需贅言,常來就好咯!祝:工作順利,天天好心情 !期待您下次的五星好評!
Niba8
Deluxe Queen Room
Stayed in Nov 2023
Business traveler
26 reviews
10/10
Outstanding
Posted on Jan 1, 2024
Nice view,but newly detracted with a little chaos ,thanks to their warmly service
Response from Property: Dear guest, I am very grateful to have found a close friend across thousands of miles. It is Xiaoli’s greatest honor to receive such warm praise from you. Your satisfaction is the goal of our service. Xiaoli not only provides good service to hotel guests, but also To provide a higher level of service to friends like you, Xiaoli will not let down your praise. We will continue to work hard and look forward to your visit again. We will continue to work hard to live up to your praise of our hotel. Thank you again for your affirmation of our hotel. We look forward to visiting you again. I wish you a pleasant trip. Thank you for your praise of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Standard Queen Room
Stayed in Oct 2023
Family
6 reviews
6.5/10
Posted on Feb 13, 2024
Overall is average
Response from Property: 尊敬的客人,您好,新年快樂🎊,非常抱歉,未將理想達到預期,真的很抱歉,酒店也是24小時值班服務,有問題隨時聯繫我們。祝您新年吉祥,平安喜樂!
Fayeme
Deluxe 2-bed Room
Stayed in Mar 2026
Traveling with friends
4 reviews
4.0/10
Posted on Apr 14, 2026
The overall performance of this hotel is really average, the room facilities are very simple, the basic decoration is very monotonous, there is no character and construction at all. The lighting is seriously inadequate, the light is very dim, it feels overwhelming to live in, the hygiene and environment are only just qualified, not good value for money, not very recommended to stay.
Original textTranslated by Google
Response from Property: Dear Guests, Thank you for taking the time to share your true feelings about your stay. We are sorry that this stay experience did not meet expectations, which made you feel that the room decoration was monotonous, the lighting was dim, the stay was overwhelming, and the hygiene environment was not ideal. We feel very guilty. For the problems of room lighting, outdated facilities and decoration atmosphere, we will immediately uniformly troubleshoot and optimize, strengthen guest room lighting, detailed hygiene and cleaning, and continuously improve the guest room environment and supporting quality. We also understand that this stay experience has affected your travel mood, we are very sorry. We sincerely look forward to having the opportunity to serve you again in the future, carefully improving the shortcomings, so that you can feel comfortable and satisfied with your stay, I wish you a happy life!
Peter_H
Deluxe 2-bed Room
Stayed in Mar 2026
Family
17 reviews
6.0/10
Posted on Apr 25, 2026
Basic hotel services prices can be the disadvantage is that there is no subway nearby
Original textTranslated by Google
Response from Property: Thank you so much for taking the time to share your stay experience. We are delighted to see your satisfaction with the hotel's basic services and price; your satisfaction is our greatest motivation. Our hotel is about 700 meters from the subway station, but there are also several bus lines nearby for transfers. If you have any questions during your stay, please feel free to contact Xiaoli; she is available 24 hours a day to assist you. Thank you for choosing us, and we wish you a pleasant stay!
panda poker
Business Room - City-View (2 Beds) (Window)
Stayed in Apr 2024
Family
21 reviews
8.0/10
Very good
Posted on May 6, 2024
The best thing about the hotel is the location. It's just a few minutes away from the subway. It's opposite Zhenghaiya Colorful City. It's super convenient to buy food and entertainment. There are many snacks next to the mall, which is very attractive. However, the hotel is average in hygiene, the toilet board is loose, and the windows are in heavy rain. It's a bit watery, but overall it's very acceptable, and it's mainly cheap.
Original textTranslated by Google
Response from Property: Dear guest, I am very sorry that I could not give you a satisfactory experience. On behalf of all the staff, Xiaoli would like to sincerely apologize to you, sorry! If you encounter any dissatisfaction during your stay, you can call the front desk and we can change you to a higher room. Xiaoli once again apologizes to you for the bad experience.
Anonymous User
Elegant Queen Room
Stayed in Mar 2024
Solo traveler
1 reviews
10/10
Outstanding
Posted on Apr 24, 2024
The location is convenient. The hotel room is very clean. The front desk staff are very good. Very satisfied. There is flower tea, which is delicious. The location is convenient. The hotel room is very clean. The front desk staff are very good. Very satisfied.
Original textTranslated by Google
Response from Property: Hello, GOODMORROW~ I am very happy to serve you, and I am even happier that every time we serve you, we will continue to work hard and live up to your praise. Thank you again for your affirmation of the hotel, and look forward to visiting again, and wish you a pleasant journey. Thank you for your praise of our hotel, and we will continue to work hard and live up to your praise. Thank you again for your affirmation of the hotel, and look forward to visiting again, and wish you a pleasant journey!