Shenzhen Kai Nuoya Hotel

Shenzhen Kai Nuoya Hotel Reviews

Shenzhen Kai Nuoya Hotel

1/f, building C, Huasheng Tai Science and Technology Building, 36 aviation road, Sanwei community, Hangcheng Street, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
Shenzhen Kai Nuoya Hotel
Shenzhen Kai Nuoya HotelShenzhen Kai Nuoya HotelShenzhen Kai Nuoya Hotel
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Shenzhen Kai Nuoya Hotel Guest Reviews

4.4/5
876 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(876)
Positive reviews(831)
Reviews with photos/video(133)
Offers pick-up/drop-offs(176)
Close to airport(88)
Convenient location(84)
Easy to get around(83)
Friendly front desk staff(71)
Classy environment(51)
Perfect for business trips(12)
Stayed multiple times(6)
Negative reviews(45)
PILAR
Japanese-Style Boutique Room (Double bed) (Bathtub)
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 15, 2024
I don't have enough words of appreciation to the staff. We had a terrible experience with the taxi driver that brought us from the airport. He was aggressive to us, yelled at us, punched the car and threw his phone just because alipay was not working due to the lack of phone/internet signal. Even, he closed us in the taxi and wasn't allowing us to leave. Finally, when my husband could, he ran for help at the reception to ask for help. The lady at the front desk was super quick and sorted out everything so fast. Also they got us a free taxi the following day. They were super helpful and caring. The hotel was really nice and clean, full of amenities. The price is super good. Really close to the airport and has convenience stores and restaurants right next to. So, I highly recommend this hotel, in particular the Japanese style room.
Response from Property: Thank you for your trust and support in Kenoya. 'Special love for you makes me believe in myself more and more.' As a loyal partner of Ya'er, these 'unique' qualities are worth having. Thanks to your recognition and support, as well as those like you, for Kenoya's achievements today, we are grateful and will continue to work hard to repay you with better service! thank you.
Elizaveta
Discount Double Room
Stayed in Sep 2024
Travel with friends
19 review
4.2/5
Very Good
Posted on Sep 21, 2024
WiFi is only available for Chinese. The door lock of the first room was broken, so we changed the room. The bathroom is so visible that it is strange.
Response from Property: Dear guest, hello. Thank you very much for choosing our hotel. The hotel's WiFi requires a verification code to be collected from your mobile phone number in order to log in. Since your mobile phone number cannot receive the verification code for the mainland signal, we can only provide you with the login password collected from our staff's mobile phone number; Our bathroom doors are designed uniformly, with dry and wet separation for convenient use by guests. If you have any better suggestions, please feel free to contact us at any time. Thank you again for your stay and we wish you a pleasant journey!
_Jess_
Discount Double Room
Stayed in Aug 2024
Couples
7 review
4.7/5
Amazing
Posted on Aug 21, 2024
It’s abit weird the room is located at the middle of the staircase lol. But overall it’s good, stayed a night as nearby the airport. All good
Response from Property: Thank you for your trust and support for Kailuoya. 'Special love for a special you makes me believe in myself more and more'. As a loyal partner of Yaer, you deserve these "uniqueness". It is because of your affirmation and support for Kailuoya and people like you that we have achieved what we have today. We are grateful and will continue to work hard to repay you with better services! Thank you
Guest User
Discount Double Room
Stayed in Jul 2024
Solo travelers
12 review
4.7/5
Amazing
Posted on Jul 2, 2024
I recommend this hotel if you have an early flight to catch. They also provide a free pickup and drop off service which was good.
Response from Property: Thank you for your trust and support for Kailuoya. 'Special love for a special you makes me believe in myself more and more'. As a loyal partner of Yaer, you deserve these "uniqueness". It is because of your affirmation and support for Kailuoya and people like you that we have achieved what we have today. We are grateful and will continue to work hard to repay you with better services! Thank you
Bach Dieu
Xishi Double Bed Room
Stayed in May 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on May 2, 2024
We booked Kai Nuoya hotels twice. I checked the price on Trip.com and found this hotel has the cheapest price. The room is clean, near the airport, receptionist numbers 5 was so helpful and enthusiastic. The hotel will take your to the Airport for free. I highly recommend this hotel. 非常感谢五号服务员帮助我们很多，还送我一个非常可爱的钥匙链。下次我们一定选者你们的酒店。
Response from Property: Thank you for your trust and support for Kailuoya. 'Special love for a special you makes me believe in myself more and more'. As a loyal partner of Yaer, you deserve these "uniqueness". It is because of your affirmation and support for Kailuoya and people like you that we have achieved what we have today. We are grateful and will continue to work hard to repay you with better services! Thank you
Siddharth Harivadan
Discount Double Room
Stayed in Oct 2024
Business travelers
9 review
4.0/5
Very Good
Posted on Dec 5, 2024
Nice rooms with everything you ever want. Welcoming staff. Great airport pickup and drop service. Definitely recommend
Response from Property: Thank you for your trust and support in Kenoya. "Special love for you makes me believe in myself more and more." As a loyal partner of Ya'er, these "unique" qualities are worth having. Thanks to your recognition and support, as well as those like you, for Kenoya's achievements today, we are grateful and will continue to work hard to repay you with better service! thank you
JovanJovan
Deluxe Queen Room (With bathtub)
Stayed in Dec 2024
Couples
22 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Front desk is helpful and friendly. Check-in was a breeze.
Response from Property: Thank you for your trust and support in Kenoya. "Special love for you makes me believe in myself more and more." As a loyal partner of Ya'er, these "unique" qualities are worth having. Thanks to your recognition and support, as well as those like you, for Kenoya's achievements today, we are grateful and will continue to work hard to repay you with better service! thank you
dyhdushe
Business Double Room
Stayed in Sep 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Very good hotel, beautiful environment, clean and hygienic, good service
Response from Property: Thank you for your trust and support in Kenoya. "Special love for you makes me believe in myself more and more." As a loyal partner of Ya'er, these "unique" qualities are worth having. Thanks to your recognition and support, as well as those like you, for Kenoya's achievements today, we are grateful and will continue to work hard to repay you with better service! thank you
Guest User
Discount Double Room
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 15, 2024
My stay was great with free shuttle transfer and very pleasant people working in the hotel, especially front desk manager n.2 😊
Response from Property: Thank you for your trust and support in Kainoya. "'Special love to the special you makes me believe in myself more and more.'" As Yaer's loyal partner, you deserve these "uniques". Because of the recognition and support of Kainoya from you and people like you, Kainoya has achieved what it is today. We are grateful, and we will continue to work hard to repay you with better services! Thanks
Ho Lun
Discount Double Room
Stayed in Jan 2024
Business travelers
48 review
5.0/5
Outstanding
Posted on Jan 28, 2024
Clean and nice as always. The WeChat customer service lady is very very helpful. Highly recommended.
Response from Property: Hello! Thank you for your 5-point review! Every city always has reasons to miss, every season has scenery that we are reluctant to part with, and every hotel has their sweet and warm memories. I hope Kainuoya will be the most warm and unique one in your memories! Go back to Kenoya often and have a look. Wishing you all the best!
ZHENNI
Discount Double Room
Stayed in Jan 2024
Family
9 review
4.7/5
Amazing
Posted on Jan 28, 2024
This was the second time to booked this hotel. Very convenient. free shuttle
Response from Property: Hello! Thank you for your 5-point review! Every city always has reasons to miss, every season has scenery that we are reluctant to part with, and every hotel has their sweet and warm memories. I hope Kainuoya will be the most warm and unique one in your memories! Go back to Kenoya often and have a look. Wishing you all the best!
Guest User
Discount Double Room
Stayed in Oct 2023
Solo travelers
28 review
4.2/5
Very Good
Posted on Nov 8, 2023
Close location to airport with free shuttle service, arrived late in Shenzhen and left early again, would book again
Response from Property: Hello, distinguished guests! Thank you for choosing to stay in our hotel and sharing your experience! We are committed to providing you with a friendly and thoughtful stay experience! Sincerely look forward to your visit again!
Samotosh
Japanese-Style Boutique Room (Double bed) (Bathtub)
Stayed in Jun 2023
Couples
4 review
4.7/5
Amazing
Posted on Aug 15, 2023
Timely pickup and drop off service. Very modern decor and bright lighting. Clean view outside the windows and quiet during the night
Response from Property: Thank you for your trust and support in Kainoya, "'Special love to the special you makes me believe in myself more and more.'" As a loyal partner of Yaer, you deserve these "uniques". Because of the recognition and support of Kainoya from you and people like you, Kainoya has achieved what it is today. We are grateful, and we will continue to work hard to repay you with better services! Thanks
Guest User
Discount Double Room
Stayed in May 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Aug 26, 2023
very nice 设施：good
Response from Property: 親愛的親親小主，小雅這邊特別感謝您的五星好評！因為您的評價，讓我們越來越相信自己，您的評價是我們進步的動力，今天又是想您的一天，希望您的再次光臨，我們會繼續給您提供最為優質的服務呢❥（^_-）
goaheadandsee
Discount Double Room
Stayed in Dec 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The room is of moderate size, located near the ring road and the airport, but not near the airport runway, so there is no noise. The transportation to the airport is very convenient, and the airport drop-off service is also in place. Thumbs up.
Original TextTranslated by Google
Response from Property: Thank you for your trust and support for Kailuoya. 'Special love for a special you makes me believe in myself more and more'. As a loyal partner of Yaer, you deserve these "uniqueness". It is because of your affirmation and support for Kailuoya and people like you that we have achieved what we have today. We are grateful and will continue to work hard to repay you with better services! Thank you