Laurel Hotel Baoan International Convention and Exhibition Center Store

Laurel Hotel Baoan International Convention and Exhibition Center Store Reviews

Laurel Hotel Baoan International Convention and Exhibition Center Store

111, building C 2, zone C, Fuhai County International Science and Technology Park, Fuyuan road, heping community, Fuhai County Street, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
Laurel Hotel Baoan International Convention and Exhibition Center Store
Laurel Hotel Baoan International Convention and Exhibition Center StoreLaurel Hotel Baoan International Convention and Exhibition Center StoreLaurel Hotel Baoan International Convention and Exhibition Center Store
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Laurel Hotel Baoan International Convention and Exhibition Center Store Guest Reviews

4.4/5
362 review
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(362)
Positive reviews(338)
Reviews with photos/video(144)
Friendly front desk staff(54)
Convenient location(44)
Easy to get around(39)
Close to metro(27)
Convenient parking(19)
Comfortable bed(11)
Delicious breakfast(8)
Excellent room layout(4)
Negative reviews(24)
TanSim Ling
Executive Queen Room
Stayed in Oct 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Oct 18, 2024
This hotel is very convenient in terms of location, being close to the Shenzhen International Convention Centre and just a short walk from the subway. The staff are extremely friendly and helpful, always doing their best to assist us. However, the air circulation is not ideal, as we could smell smoke from the neighboring room. The soundproofing is also lacking, making it easy to hear conversations and TV noise from other rooms. If you're sensitive to noise and cigarette smells, this may not be the best option for you. That said, I still give a thumbs up for the excellent service provided by the staff.
Response from Property: During this stay, I was very satisfied with the service attitude of the hotel, and the staff always kept a friendly smile. Xiaomei at the front desk has a good service attitude.
Guest User
Elegant Queen Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 21, 2024
good8
Response from Property: 尊敬的賓客: 您好:非常開心這麼多人都給您留下了深刻印象,也希望這個美麗城市和熱情的朗悦酒店人能給您留下一段美好的回憶。期待您下次光臨,祝一切順利。
Glaiza
Elegant Cinema Double Bed Room (Chic Light Luxury Style)
Stayed in Oct 2023
Business travelers
10 review
4.0/5
Very Good
Posted on Nov 13, 2023
same as per expectations
Response from Property: I am so lucky to meet you. I am very grateful for the valuable review you wrote despite your busy schedule. Your review is our biggest motivation. Neighbor-like service will give you a different experience~
Guest User
Delightful Twin Room (Yuemeng Pavilion)
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 7, 2024
The room is very clean and tidy. The room will be inspected before check-in to ensure that the room is clean and safe. It is very good [Celebration] ~ Xiaomei at the front desk has a very good service attitude and smiles [Celebration] The subway 🚇 is very convenient and very close. It’s only about 100 meters away on foot
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6/7
Response from Property: .Thanks for your praise, we will definitely work harder to be the best. Your satisfaction is our biggest motivation. We treat every customer as our friend and look forward to your next visit to our home🥳
Wong chi 1215
Elegant Cinema Double Bed Room (Chic Light Luxury Style)
Stayed in Aug 2024
Business travelers
14 review
3.7/5
Posted on Aug 26, 2024
The hygiene is very good. There are a lot of delicious food around. The transportation is very convenient. It is close to the subway station exit
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Response from Property: Dear guests: Hello: I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic people of Langyue Hotel can leave you with a good memory. Looking forward to your next visit and wishing you all the best.
Anonymous User
Elegant 2-bed Room
Stayed in May 2024
Family
31 review
5.0/5
Outstanding
Posted on May 2, 2024
The room is clean, the service is good, the environment is quiet, there are many restaurants around, you can freely choose the food, next time you travel to Shenzhen, I will continue to stay at Langyue Hotel
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Response from Property: .Thank you for your praise, we will work harder to do our best. Your satisfaction is our greatest motivation. We treat every customer as our friend and look forward to your visit next time.
Guest User
Elegant Queen Room
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
I came to attend the exhibition, but I didn't expect there would be such a cost-effective hotel. The hotel decoration is very high-end. There is a solid wood splicing sculpture ball art installation landscape at the entrance of the lobby. There is a book bar and a tea table. It is a good choice to bring customers here. Xiao Liu at the front desk has a sweet smile
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Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. Welcome to come back at any time.
Anonymous User
Elegant Queen Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The hotel front desk lady, Xiao Chen, has a very good attitude and considerate service, which is quite good. I have stayed here several times and she is also very nice. Great
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Response from Property: .Thank you for your praise, we will work harder to do our best. Your satisfaction is our greatest motivation. We treat every customer as our friend and look forward to your visit next time.
Pangnideheermeng
Elegant Queen Room
Stayed in Apr 2024
Business travelers
3 review
1.2/5
Posted on Apr 11, 2024
The front desk clerk had a dark face when checking in. One thing to praise is that we booked two large beds but only had one breakfast coupon, and the front desk gave us one more. I wanted to check out as soon as I entered the room! The room is small, the hygiene is poor, there are spider silk on the wall lamp, and there are food residues and paper towels under the bedside table, which are not cleaned. There are traces of cigarette burns everywhere on the floor and the cabinet. I felt itchy all over my body after lying on the bed for a while. I felt uncomfortable tossing and turning in bed at night. The room is not clean, and the aura is not clean! I wanted to brush my teeth, but I opened the drawer and there was no toothbrush, toothpaste or comb! I was completely deceived by the appearance of the hotel. The room is very different from the appearance! During the exhibition, the room was sold for more than 300 yuan a night, which is outrageous. Even 80 yuan is too expensive! I will go to the exhibition again, and I will never stay in this hotel again!
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Response from Property: We are very sorry for the bad experience you had. We all apologize. Your valuable feedback is very important to us. If you come here next time, we hope you can book this hotel again and give us a chance to apologize. We look forward to seeing you again!
Anonymous User
Elegant Queen Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Meimei at the front desk is nice and cute. She also upgraded the room type. She is very easy to talk to. Not bad, not bad. The subway is also very close, and the neighborhood is also good.
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6/8
Response from Property: .Thank you for your praise, we will work harder to do our best. Your satisfaction is our greatest motivation. We treat every customer as our friend and look forward to your visit next time.
Guest User
Elegant Queen Room
Stayed in Mar 2024
Couples
14 review
5.0/5
Outstanding
Posted on Mar 25, 2024
In the past, I booked a twin room, which was no problem at all. This time I wanted to try a double bed room. I booked it for two days in a row. The room was still of the same standard as before, but there was only one small flaw. There was a cigarette butt mark on the carpet. There was rust on the metal frame on the wall, there were paper marks on the marble on the sink, and the hot water in the shower was small. When I returned to the hotel at about 10 o'clock the next night, I swiped my room card at the front desk again, and I saw Fatty again. Girl, she actually put on makeup, she is more beautiful than the first time I saw her! 😂😂😂 I went out to have breakfast this morning. The corridor was being cleaned and the floor was slippery. To prevent guests from slipping, we used fans and blowers. The management of the hotel did a really good job in blow-drying the place and it is worth recommending👍👍👍
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Response from Property: I am so lucky to meet you. I am very grateful for the valuable review you wrote despite your busy schedule. Your review is our biggest motivation. Neighbor-like service will give you a different experience~
Guest User
Elegant Queen Room
Stayed in Mar 2024
Other
2 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Xiaomei's service is very good. The room is very good. I feel that I have received a lot of good
Original TextTranslated by Google
Response from Property: Dear Guest: Hello: I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic people of Langyue Hotel can leave you with a good memory. I look forward to your next visit and wish you all the best.
Hankuohai
Elegant Queen Room
Stayed in Mar 2024
Business travelers
54 review
4.2/5
Very Good
Posted on Mar 15, 2024
The hotel was booked for the Shenzhen International Convention and Exhibition Center exhibition. It has a great location, about 2 kilometers away from the exhibition. There are many places to eat nearby, which is very convenient. The room is of moderate size, the bed is very comfortable, and the breakfast is very ordinary, which is a standard for being full. The only bad thing about the stay is that the smell of sewer backflow in the bathroom is too strong. Every time I go to the bathroom, I feel psychological pressure.
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Response from Property: We are very sorry for the bad experience you had. We all apologize. Your valuable feedback is very important to us. If you come here next time, we hope you can book this hotel again and give us a chance to apologize. We look forward to seeing you again!
Guest User
Elegant Queen Room
Stayed in Feb 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Feb 27, 2024
Xiaochen Chen's service is very good. Every time I come, I always have a smile on my face. The stay is also very pleasant.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. Welcome to come back at any time.
Anonymous User
Elegant Queen Room
Stayed in Jan 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 15, 2024
I have never stayed in a hotel with such high cost performance. The sanitation is very good. Bath towels are packed in separate plastic bags. There is a large projector TV in the room. I believe it is a great value!
Original TextTranslated by Google
Response from Property: Dear Guest: Hello: I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic people of Langyue Hotel can leave you with a good memory. I look forward to your next visit and wish you all the best.