Lavande Hotel (Shenzhen Luohu Baoneng Center Sungang Subway Station Branch) Guest Reviews
4.7/5
Outstanding
2871 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2871)
Positive reviews(2813)
Reviews with photos/video(948)
Friendly front desk staff(360)
Classy environment(247)
Easy to get around(175)
Convenient parking(121)
Convenient for shopping(88)
Delicious breakfast(80)
Close to metro(56)
Perfect for business trips(52)
Negative reviews(58)
Paul
Elegant Double Room
Stayed in Mar 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 10, 2025
Excellent location, very close to sungang metro station, room is clean and neat. There is relaxing music playing when you take a shower 😍, love their attention to details in the room
Response from Property: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
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Vanessa wei ki
Elegant Double Room
Stayed in Feb 2025
Family
6 review
5.0/5
Outstanding
Posted on Feb 25, 2025
前台服务态度很好!房间也很好,推荐大家入住!
Highly recommend this hotel! Came from another hotel and was able to look at the rooms first before booking. The receptionist were very friendly and able to help with my queries. The rooms r very new and clean! The hallway, and lobby are very new and clean. Really like this hotel a lot and if possible would give it a 10 out of 5!!! Highly recommend this place!
Response from Property: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
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Guest User
Business Room (2 beds)
Stayed in Feb 2025
Family
12 review
5.0/5
Outstanding
Posted on Feb 16, 2025
It is very great,excellent,i will come here again in the furture
Response from Property: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
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Jassmiin
Deluxe Queen Room
Stayed in Dec 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Good service, and nice environment for stay.
Response from Property: 您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
James Fam
Business Room (2 beds)
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 11, 2024
First time here good good it's close to mall. Convinient location. Foodie area nearby.
Response from Property: My darling, nature, kindness and sincerity are Xiaoli’s service concept~ Thousands of words can be summed up in one sentence. Thank you for choosing Xiaoli in your hotel. Thank you for your careful discovery and sharing. Nature, kindness and sincerity are Xiaoli’s service concept~ Welcome Come back again!
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Guest User
Deluxe Queen Room
Stayed in Jun 2024
Family
2 review
4.7/5
Amazing
Posted on Jul 2, 2024
Convenient location. Walkable distance to subway station and the mall with lots of food choices.
Response from Property: 啊啊啊~一定是我看花眼了,不是五分的好評,小麗們都非常傷心的。您有什麼建議可以給我們留言,我們會努力做到更好,下次給您5分的入住體驗。
Miss Jojo
Elegant Double Room
Stayed in Apr 2024
Couples
41 review
4.0/5
Very Good
Posted on May 1, 2024
Breakfast is tasty and wide in variety. Free extend check out yime to 3pm is good and staff are friendly. Next time will book bedrooms with view. It is rather hard to find if no map
Response from Property: Dear guests, thank you very much for choosing our hotel and providing valuable advice. If you have any questions during your stay, you can call the front desk of the hotel. We will serve you 24/7. If you can't find the location of the hotel, we can pick you up. We will further improve and improve our facilities and services. We sincerely look forward to your visit.
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Cherry
Business Room (2 beds)
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Very clean & amenities were complete! Would book again
Response from Property: 您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
Sauk
Elegant Double Room
Stayed in Sep 2023
Couples
106 review
5.0/5
Outstanding
Posted on Sep 13, 2023
Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice
Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice..
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Response from Property: 客官的点评,小麗真是受宠若惊哦,小麗可不是金玉其外的哦~小麗注重的是内涵呢,麗枫,自然,舒适,清新的入住环境,麗枫人信奉客人为朋友,提供无微不至的邻里服务,是一家有温度,有人文情怀的的酒店,始于酒店,不止于酒店,陌上花开,盼君归~~~~
loivy
Business Room (2 beds)
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Good price and convenient location!
Response from Property: 您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
Guest User
Panoramic Twin Room
Stayed in Nov 2024
Family
3 review
4.5/5
Great
Posted on Dec 6, 2024
Interesting musical shower facility
Response from Property: 您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
ikbosnich
Business Room (2 beds)
Stayed in Nov 2024
Family
14 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Excellent place, clean and tidy
Response from Property: 您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
Zune
Elegant Double Room
Stayed in Nov 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Dec 22, 2024
Good location. Will be back again
Response from Property: 一切熱情貼心的服務都是為了能夠讓您在路上的時候感受到更多的温暖,可是沒能得到您的5分好評還是有點小小的桑心,下次一定給小麗一個暖暖的五分哦~
KaLok525
Panoramic Double Room
Stayed in Dec 2023
Family
4 review
4.5/5
Great
Posted on Dec 27, 2023
The location of hotel is convenient which is near to Sungang station of Shenzhen metro. it also has a large shopping mall "MixC" nearby.
Response from Property: Ahhhh~ I must have been blinded, because it was not a five-point praise, Xiaoli and everyone were very sad. If you have any suggestions, please leave us a message. We will work hard to do better and give you a 5-point stay experience next time.
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Guest User
Elegant Double Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Clear and nice room
Response from Property: 您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!