Pullman Shenzhen North Reviews
Pullman Shenzhen North
No.385 Mintang Road, Longhua District, Shenzhen, Guangdong, ChinaView Hotel Details
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Pullman Shenzhen North Guest Reviews
4.7/5
Outstanding
6320 review
Verified reviewsLocation4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(6320)
Positive reviews(6232)
Reviews with photos/video(1691)
Easy to get around(851)
Delicious breakfast(648)
Loved the view(489)
Friendly front desk staff(468)
Close to train station(339)
Perfect for business trips(338)
Delicious buffet(102)
Awesome gym(76)
Negative reviews(88)
Guest User
Deluxe Suite
Stayed in Feb 2025
Business travelers
2 review
Very Good
Posted on Mar 5, 2025
Everything was very good, but only the staff is very officially and i request the invoice and the give me a this paper in attachment file. and when i arrive to my country i see there is no stamp , no details, nothing
Len
Deluxe Executive King Bed Room
Stayed in Feb 2025
Family
2 review
Outstanding
Posted on Feb 22, 2025
❤️ friendly Staffs , very near to metro train station, foods were delicious , the view from the hotel room is amazing , the bed was so comfy .
Response from Property: 尊敬的賓客，非常感謝您選擇深圳深鐵鉑爾曼酒店，並與我們分享您的住宿體驗。您的認可是我們前行的動力，酒店將不斷提高服務品質，持續為您打造舒適雅緻的居停體驗。再次感謝您的認可，我們期待您的再次光臨！——酒店總經理
Anonymous User
Deluxe King Bed Room
Stayed in Feb 2025
Couples
3 review
Outstanding
Posted on Feb 12, 2025
It was excellent stay. Nice and clean. Good location and spectacular view!
Response from Property: 尊敬的賓客，非常感謝您選擇深圳深鐵鉑爾曼酒店，並與我們分享您的住宿體驗。您的認可是我們前行的動力，酒店將不斷提高服務品質，持續為您打造舒適雅緻的居停體驗。再次感謝您的認可，我們期待您的再次光臨！——酒店總經理
Guest User
Deluxe King Bed Room
Stayed in Jan 2025
Solo travelers
5 review
Amazing
Posted on Jan 22, 2025
Perfect location and near to all corners of the city. I wish there was a pool option as well.
Response from Property: Dear guest, thank you very much for choosing Pullman Shenzhen Metro and sharing your accommodation experience with us. Your recognition is our driving force. The hotel will continue to improve its service quality and create a comfortable and elegant living experience for you. Thank you again for your recognition, we look forward to seeing you again! ——Hotel General Manager
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Chun Yui
Deluxe King Bed Room
Stayed in Feb 2025
Couples
17 review
Outstanding
Posted on Feb 18, 2025
It’s been a wonderful experience like the last few times. ＞＜
Response from Property: 尊敬的賓客，非常感謝您選擇深圳深鐵鉑爾曼酒店，並與我們分享您的住宿體驗。您的認可是我們前行的動力，酒店將不斷提高服務品質，持續為您打造舒適雅緻的居停體驗。再次感謝您的認可，我們期待您的再次光臨！——酒店總經理
Anonymous User
Deluxe King Bed Room
Stayed in Dec 2024
Family
2 review
Outstanding
Posted on Dec 19, 2024
Convenient location. It’s about 4 minutes walk from metro station and just a little further to reach the high speed rail station. Room was clean with modern and tasteful design. View from window was great and bed was comfortable. The shower worked well and bathroom floor was not flooded after shower. Breakfast was surprisingly good in terms of both quality and variety.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Pullman Shenzhen North. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and we look forward to welcoming you back in the near future. Thank you! General Manager
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Nelly
Deluxe Double Twin Room
Stayed in Dec 2024
Family
3 review
Outstanding
Posted on Dec 15, 2024
Very personalise service which we can add them in weixin and will answer your request promptly. View of the hotel is fantastic.
Thumbs up for this hotel👍
Response from Property: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Pullman Shenzhen North. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and we look forward to welcoming you back in the near future. Thank you! General Manager
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Yiibii
Deluxe Double Twin Room
Stayed in Dec 2024
Family
1 review
Outstanding
Posted on Dec 13, 2024
Stayed here for a night with family due catch the railway to Guangzhou on next day. Pullman hotel just located right next to Shenzhen north station, which very convenient for us. Hotel room was very clean Asked for special request from hotel, celebrated my wedding anniversary here. Thank you Jenny for her great hospitality. We had a special and unforgettable stays here! Will back for sure!
Response from Property: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Pullman Shenzhen North. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and we look forward to welcoming you back in the near future. Thank you! General Manager
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Guest User
Premium Deluxe King Bed Room
Stayed in Dec 2024
Couples
1 review
Outstanding
Posted on Dec 5, 2024
Hotel was very clean and new, staff were helpful and professional. Location is unbeatable since it’s 5 mins walking from the high speed rail.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Pullman Shenzhen North. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and we look forward to welcoming you back in the near future. Thank you! General Manager
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HKRayK
Deluxe King Bed Room
Stayed in Dec 2024
Travel with friends
9 review
Outstanding
Posted on Dec 2, 2024
This Pullman hotel is right next to Shenzhen North high speed rail station. Less than 5 minutes walk from the station. Also number 4, 5 and 6 Metro stop in this station too. There is a shopping mall next to the rail station with many restaurants. I pick up some snacks and drinks from a 7-11 shop there.
Check in lobby and breakfast room are on 46 floor with a great view of the Shenzhen north area. All rooms are on high floor.
I stay in room 5608 with a nice view. Room is clean, has decent size, modern and relaxing design with bath tub, which is an added bounce.
Breakfast is buffet style with good selection. Coffee is decent too.
I have a relaxing stay there. Do not mind to go back for an other visit.
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Response from Property: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Pullman Shenzhen North. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and we look forward to welcoming you back in the near future. Thank you! General Manager
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RL2603
Deluxe Executive King Bed Room
Stayed in Nov 2024
Couples
3 review
Outstanding
Posted on Nov 24, 2024
Very impressive experience in Pullman.
Excellent location which is just 5-min walk from train station; hygiene with quality service.
Appreciated Chinese style breakfast buffet with some foreign choices. Too tired to go out for food, could simply ordered delivery and robot would send to door directly, super convenient.
Will come again definitely.
6/8
Response from Property: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Pullman Shenzhen North. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and we look forward to welcoming you back in the near future. Thank you! General Manager
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mervintay
Deluxe Double Twin Room
Stayed in Dec 2024
Travel with friends
1 review
Amazing
Posted on Dec 10, 2024
Great location, very spacious room and buffet breakfast has a wide variety.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Pullman Shenzhen North. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and we look forward to welcoming you back in the near future. Thank you! General Manager
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Gaurav22june
Deluxe Double Twin Room
Stayed in Feb 2025
Business travelers
3 review
Outstanding
Posted on Mar 1, 2025
Really nice hotel. very near to Shenzhen north train station. It’s the centre of city for travelling to different places.
Response from Property: 尊敬的賓客，非常感謝您選擇深圳深鐵鉑爾曼酒店，並與我們分享您的住宿體驗。您的認可是我們前行的動力，酒店將不斷提高服務品質，持續為您打造舒適雅緻的居停體驗。再次感謝您的認可，我們期待您的再次光臨！——酒店總經理
Guest User
Deluxe King Bed Room
Stayed in Feb 2025
Business travelers
1 review
Posted on Feb 18, 2025
They turn off the cooling power of aircon during winter months, so i am left sweating in the room. They also have slowest checkin and try not to do so in late hours where there is stagf shortage
Response from Property: 尊敬的賓客，非常感謝您入住深圳深鐵鉑爾曼酒店，並分享您的寶貴意見。我們認真傾聽每位賓客的聲音，以便我們能夠針對性地改進，我們的團隊一直致力於提供卓越的住宿體驗，並將持續努力，希望在未來能夠贏得您的滿分好評。我們期待有機會再次為您服務，並展現我們不斷提升的服務品質。祝您生活愉快，期待您的再次光臨。——酒店總經理
World Jai
Deluxe Double Twin Room
Stayed in Aug 2024
Travel with friends
18 review
Very Good
Posted on Sep 5, 2024
Nice hotel with very nice air conditioning supply (super hot in SZ..) friendly staff and cozy environment
6/8
Response from Property: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Pullman Shenzhen North. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and we look forward to welcoming you back in the near future. Thank you! General Manager
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