Guest User
July 15, 2024
On going to sleep I closed the bathroom door shut to stop the noise from the bathroom fan. On me shutting the door, it locked from inside and my boyfriend could not get back in. We had to go down the main desk to report, where they came up to try and sort at 1am. The man was back and forth a few times trying to locate the key. We were then moved to another room at 1:30am. However still had belongings in the bathroom. We were told to ask the morning reception, which we did and still couldn’t get in the room. I got offered one of their toothbrushes and toothpaste for free, and told that they would post my toothbrush and toothpaste back free of charge. No money was refunded to us, due to the inconvenience caused.