The Horseshoe Inn

Very accommodating and friendly staff

Needs some TLC

Lovely place to visit with the family. The food was amazing, and plentiful. Between us we had chicken roast, lamb shanks and steak and it was all cooked to perfection. Home made trifle was delicious and the staff were very nice and friendly. We will definitely visit again.

Bit on the cool side no heating on

The owners and staff were very helpful nothing to much trouble Food excelent comfy beds lovely bedroom All in all great

Was very welcoming, clean and a good atmosphere. Nothing was too much trouble. Very close to shopping centre, local parks, shepton prison. Food was beautiful, owners lovely to chat too, always clean and tidy.

Great food dog friendly friendly staff

Disappointed welcome. No eye contact from any staff had to wait to be greeted. Person who greeted us didn’t recognise us after we had returned from a walk. We had to ask for a key. Had supper on eve we arrived. Food ok. Staff were discussing cash flow behind bar not a good sign. Bar ran out of several beers and they blamed unexpected no of people who came to play skittles. Perhaps another symptom of cash flow issues. We were locked out one evening as we returned from supper out (about 10.30pm), luckily hotelier was dozing watching tv so we knocked on window to get in. He had forgotten to tell us how to get in after hours. Room clean but no tea or coffee making facilities. No hairdryer. Only one pillow each. Wall mounted tv too small so difficult to read text on tv listing. Special planning in room dubious. Mirror not in useful place. Hadn’t realised it was a shared bathroom otherwise wouldn’t book. Hotelier was ironing outside our bedroom door. Cat cried outside bedroom door. Very noisy from traffic thundering along the road outside. Will not be returning.

Wasn’t expecting to share a bathroom with 4 other rooms. But apart from that it was fine.