Hotel Royale Retreat - Luxury Hotel in Shimla

Hotel Royale Retreat - Luxury Hotel in Shimla Reviews

Hotel Royale Retreat - Luxury Hotel in Shimla

Near, 5 Dingle Estate, Victory Tunnel, Shimla, Himachal Pradesh, 171003, IndiaView Hotel Details
Hotel Royale Retreat - Luxury Hotel in Shimla
Hotel Royale Retreat - Luxury Hotel in ShimlaHotel Royale Retreat - Luxury Hotel in ShimlaHotel Royale Retreat - Luxury Hotel in Shimla
Check available rooms for your travel dates
We Price Match
1 night

Hotel Royale Retreat - Luxury Hotel in Shimla Guest Reviews

3.8/5
Good
40 review
Verified reviews
Location3.8
Amenities3.8
Service3.8
Cleanliness3.8
Filter by:
Sort by:
All reviews(40)
Positive reviews(36)
Reviews with photos/video(4)
Negative reviews(4)
Scenic27107123909
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 25, 2024
The most loved stay in Royale Retreat ever. The hotel, it's ambience is just awesome. A unique blend of rustic and modern look. Excellent staff to assist you always. Sumptuous meals in breakfast to enhance your tastebuds. We ate all 3 meals in the hotel only and enjoyed to the core. The taste and service at Inayssa Restaurant in Hotel Royale Retreat was just great. Overall a great experience..
Response from Property: Dear Guest, Welcome to Royale Retreat, where our prime motto is your satisfaction. It brings us immense joy to know that our hotel, its services, food & hospitality exceeded your expectations. Our team works diligently to provide exceptional hospitality. It is our desire to keep our guests satisfied with our services. Thank you for acknowledging, it inspires us to keep on moving always. Your recommendation about our property has truly touched our hearts. Genuinely hoping to see you again. We wish to connect with you socially on Instagram & Facebook @royaleretreat. Warm Regards, Royale Retreat
Arshmehdi
Stayed in May 2024
Other
4.0/5
Very Good
Posted on Jun 12, 2024
I recently stayed at the Royal Retreat in Shimla, and it was an outstanding experience from start to finish. The food was a delightful fusion of local flavors and gourmet dishes, leaving my taste buds craving more. The ambience is simply breathtaking, with stunning mountain views and a serene atmosphere that truly captures the essence of Shimla. The rooms are spacious, elegantly decorated, and offer unparalleled comfort. The service was impeccable, with staff going above and beyond to ensure a perfect stay. If you're looking for a luxurious getaway with first-class service, this is the place to be!
Response from Property: Dear Guest, Welcome to the family of Royale Retreat!! We welcome you whole heartedly. It's a delight to hear that your time with us was filled with great memories. Our team works diligently to provide exceptional hospitality and our Chefs take great pride in creating delicious and memorable dining experiences. We are glad that you enjoyed our convenient location, comfortable rooms, excellent service and hospitality. We're delighted that it left a positive impression on you. Your genuine appreciation for our hospitality and attention to detail has brought us immense joy. Thank you for being such a remarkable guest. We eagerly await your return & believe that this relation will grow with time. Stay connected with us on Instagram & Facebook @royaleretreat for future updates. Warm Regards, Royale Retreat
Guest User
Stayed in Nov 2024
Couples
3.0/5
Posted on Dec 12, 2024
Hotel was beautiful rooms were good too but they charge way too much, which doesn’t make it a worth buy plus the location is a problem too far from the mall you have to take a 2 km steep stretch to reach the mall which is quite a hike so damn tiring!!
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 10, 2024
Very good service. Special thanks to Mr Dev for his support at front desk as he was really very helpful. Stay was very comfortable and the property was good and if talk about food that was also good and best part was they have proper parking space and it is near to mall road
Ashok J
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on Jun 4, 2024
The hotel located close to victory tunnel with a well done up lobby,wooden flooring, a brass statue of lord Krishna ad a glass lifts blends tradition with modern world,42 rooms in all well done up with comfort and style,a 108 covers restaurant, delicious food. The only two drawbacks it doesn't have a bar or Gym
6/7
Response from Property: Dear Guest, Royale Retreat is glad to offer you a heartfelt welcome !! Thank you so much for your detailed review! We're delighted to hear that you enjoyed our convenient location, beautifully designed lobby, and the blend of traditional and modern elements throughout our hotel. It's wonderful to know that you found our rooms comfortable and stylish, and that you appreciated the delicious food at our restaurant. Regarding the absence of spa, bar and gym, currently these areas are under renovation, very shortly all the amenities/ services would be ready for our esteemed guests. We continually look for ways to enhance our guests' experience. Thank you for your patience and understanding. Thank you again for staying with us and sharing your thoughts. We look forward to welcoming you back soon! We wish to stay connected with you on Instagram & Facebook @royaleretreat for future updates / promotional deals. Warm Regards, Royale Retreat
Guest User
Stayed in Oct 2024
Travel with friends
1.0/5
Posted on Nov 14, 2024
I don’t understand the other ratings on this hotel. As a seasoned traveller, I would rate this hotel a 2 star at best. It is absolutely not a 4 star. While the staff were friendly and welcoming, the rest is a disaster. While we were immediately disappointed by the views from our room, we chalked this up to our mistake and not specifically booking a mountain view. We viewed the road leading into the hotel. The bedding was stained and dirty. We requested staff come and change, which they did but told us the stains on the comforter were due to the chemicals they used. We were freezing when we arrived but soon realized the window was open. Which was definitely for a reason. Once closed up; the room smelled strongly of urine. The towels in the bathroom were stained and overall very grungy looking. We wouldn’t even shower here because of the condition. The bathroom ceiling was moldy and the room was dated and does not look anything at all like the pictures. The cost was way too much for what was received. The reviews for this place do not match the actual hotel. Think twice before booking this place.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Oct 23, 2024
Location... Good / Room ambience & cleanliness.... Excellent staff excellent food. For my vacation I was looking for a property...... At the time of selection I was absolutely having no clue about the property and it was a just a chance which I took and certainly it proved to be a golden one for me.....
Trek16828855281
Stayed in Aug 2024
Family
4.0/5
Very Good
Posted on Sep 16, 2024
Location - Good, Hotel/Room ambience & Cleanliness- Excellent, Staff - Excellent, Food - Good & Lastly Toiletries- Substandard. Towels provided are soggy and worn out. Hand Towels not provided. Basics like Dental/Shaving kits to be asked for. Carry your own Toiletries set for otherwise a superb stay
Response from Property: Dear Guest, Welcome to Royale Retreat, where our prime motto is your satisfaction. Thank you for your detailed feedback! We're thrilled to hear you enjoyed the location, ambience, cleanliness, and our staff's service. Our team works diligently to provide exceptional hospitality. It is our desire to keep our guests satisfied with our services. We apologize for the shortcomings regarding the toiletries and towels, and we’ll work on improving that. Your input helps us enhance our guest experience, and we look forward to welcoming you back for an even more comfortable stay! Your suggestions are invaluable, and we’ll strive to provide a better experience in this area for future stays. Genuinely hoping to see you again. We wish to connect with you socially on Instagram & Facebook @royaleretreat. Warm Regards, Royale Retreat
NorthStar53340490960
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 11, 2024
For my vacation I was looking for a property in shimla and when we search came to Royal retreat I selected this property ...At the time of selection I was absolutely having no clue about the property and it was just a chance which I took and certainly it proved to be a golden one for me....It was a super wonderful experience I just had with royal retreat ...Very nice rooms, courteous staff and awesome food quality served in all the meals I had makes this stay unforgettable experience for me.... Special thanks to Shweta , Dev & entire royal retreat team for their happy to help anytime approach with super smiling faces ....Great job guys.....Hope to see you soon....
Response from Property: Dear Guest, We're honoured that you've chosen Royale Retreat for your vacation. We always strive to ensure that the stay is nothing short of exceptional. We are delighted to hear that your stay was enjoyable and met your expectations. Your positive review serves as a motivation for us to continue delivering outstanding service. Taking care of our guests is our top priority. We always thrive to raise our bars of excellence. We are genuinely touched by your kind and heartfelt expressions of appreciation for our Trained & efficient staff. Your kind words of appreciation have uplifted our spirits. Genuinely looking forward to see you again in the hotel. Please connect with us socially on Instagram & Facebook @royaleretreat for more updates. Warm Regards, Royale Retreat
Debarun C
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 11, 2024
Royale retreat shimla is an excellent property..we are stayed 3 days..the staff is very friendly and professional. The room service is very quickly...the rooms were spacious ..food is awesome,homely atmosphere.Special thanks to Ms.Ritu & Mr Rohit for their hospitality
Response from Property: Dear Guest, Welcome to Royale Retreat, where our prime motto is your satisfaction. It brings us immense joy to know that our hotel, services, food & hospitality exceeded your expectations. Our team works diligently to provide exceptional hospitality. It is our desire to keep our guests satisfied with our services. Thank you for acknowledging, it inspires us to keep on moving always. Your recommendation about our property has truly touched our hearts. Genuinely hoping to see you again. We wish to connect with you socially on Instagram & Facebook @royaleretreat. Warm Regards, Royale Retreat
reetut7
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 10, 2024
Wonderful experience.... .. .. ..nice front office staff..food quality is good.... .nice location..mall road easy approachable.....over all staff is good.. .. ........................politely..n helpful....................
Response from Property: Dear Guest, Welcome to Royale Retreat!! We are overjoyed to learn that you had a fantastic stay with us. Thank you for sharing your positive experience at our hotel. Your satisfaction is priceless for us. To provide best of the services is our prime motto. Thank you so much for your kind words of appreciation for our well-trained staff. We would love to retain guests like you always. We can't wait to have the pleasure of hosting you again in the near future. We wish to connect with you on Instagram & Facebook @royaleretreat for more updates. Warm Regards, Royale Retreat
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Aug 21, 2024
My three days stay at Hotel Royale Retreat was truly exceptional. The elegant ambiance, coupled with the warm and attentive staff, made my experience unforgettable and a memorable one. The rooms were spacious, well-maintained and offered a stunning nature's view, offering a perfect blend of luxury and comfort. The hotel's amenities, including the dining options, were top-notch. The dining options were exceptional, with a variety of delicious meals to choose from. I highly recommend Hotel Royale Retreat for anyone seeking a relaxing and luxurious getaway.
ashish61
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Aug 20, 2024
Royale Retreat Shimla is an excellent 4 star property. We stayed for 4N5D and we had a great time. I would like to thank Mr. Dev Chatterjee at the front office for his hospitality and excellent service. The hotel is well located near the mall road with ample parking. The food is outstanding, rooms are very clean and the staff is very courteous and helpful. I broke my car key and the entire front office including Mr. Rohit Jassal went out of their way to solve my problem. I will definitely stay in the hotel next time. I recommend this property to all visitors
Response from Property: Dear Guest, Welcome to the family of Royale Retreat!! We welcome you whole heartedly & believe that this relation will grow with time. Glad to know that you admired & enjoyed our location, rooms, food & other amenities. We are into Hospitality business, where we are making relations with esteemed guests like you. We promise to stay reliable in future aswell. Our guests always leave on a happy note from the Hotel. Your recommendation about our property is truly motivating, it affirms that we are on the right path. Thank you for your kind words of appreciation, it motivates us to continue delivering the highest level of service to all our guests. We cannot wait to welcome you back and provide you with another memorable stay. Till then, stay connected with us on Instagram & Facebook @royaleretreat for future updates. Warm Regards, Royale Retreat
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jul 24, 2024
We stayed IMPERIAL SUITE which was fitted with JACUZZI...and the best I always wanted a Hydrotherapy steam shower... What an experience it was ...it was like a complete spa which took all our travel sickness off... If you want to feel the luxury, people go for it... Friendly staff and quick response too also .... Awesome food... great variety... A complete package if you're looking for a relaxed vacation... Will definitely Visit and recommend... Thank you Royale Retreat..
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jul 21, 2024
The rooms were spacious and spotless, with great décor and crisp bed sheets and great view. The food was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. It is very near to The Mall Road walkable distance. Best hospitality you can get in shimla for your family and friends with parking available.