The Regency Hotel Reviews

The location of the hotel is not very convenient. There are no good transportation facilities, supermarkets and restaurants in the surrounding area. You need to walk for a while to reach the bus station and restaurants. The hotel's front desk clerk was very nice, but the hotel did not provide comprehensive equipment, such as slippers and hairdryers.

The building and rooms really need to be renovated .The changing rooms to the facilities are in a deplorable state .Can't recommend the place

The check in process was smooth and easy. There was ample parking and the room was both warm and comfortable. The gym and recreation facilities were a bonus. The bath is very small however and is more suitable for a child.

It was great. Facilities as described and breakfast was superb

Cheap

There was a bit of a mess with the room. I arrived tired and they had changed my room without notifying me

I've been staying here some years now- and the whole place is very jaded. My shower wouldn't turn off, and a colleague's hairdryer didn't work- to be told they don't have spares (they do- just the receptionist that morning wasn't great!) However- the food is fantastic and most of the receptionists know their stuff! They are also undergoing refurbishment- so am hoping they get this done quickly, as it's a great place to stay when on form!

Hotel seems tired and the heating was unable to be turned off in the room which wasn’t conducive to a good nights sleep, however the food in the restaurant was fabulous, staff great and a good price.

Clean and tidy but showing a bit of wear. Bed needed a new mattress or a topper as you could feel the springs. Breakfast ok but a lot of the items on the cooked buffet were not hot.

Lovely building exterior and both the bar and restaurant are nice, however the hotel is a little happy. It needs a lick of paint and replacement carpets. The rooms and furniture are really old fashioned. The hairdryer and the bath plug was missing from the room. It took over two hours to supply these.

The twin room was definitely far better than double room I have stayed in previously. The hotel is gradually being refurbished and some areas are better than others. Going in the right direction

Make the "No Entry" exit to the property less prominent / signed because easy to spot in the dark at night on a busy road but very hard to then quickly read that the actual "Entrance" is next left

We had a lovely stay but unfortunately we paid £144 for the weekend and was not informed when booked that the pool facilities would be closed very disappointed to pay this much and not get what we paid for

It was very disappointing after entering into a nice reception area to find the room to be so old, outdated and in need of repair (broken window with no handle meaning it was open all night, bathroom sink plug was stuck meaning no water drained) the carpet was awful, the bed base ripped and stained. There was no mattress protector between the sheet and mattress which I find pretty unhygienic. Just very very disappointing.