Zemi Beach House, LXR Hotels & Resorts

Beautiful

I had such high expectations for Zemi based on reviews and ratings. Sadly the resort fell short for me. We first stayed at the Four Seasons (5 star all the way) for 4 nights, then Zemi Beach House for 2 nights. Preferred the Four Seasons for various reasons. Let's start with the good. The resort itself is lovely. The beach is stunning and the Infinity pool facing the ocean with daybeds, absolutely dreamy! Honestly one of the most beautiful beaches we have been to, and we've been to many. Beach and pool are a short walk from rooms which is super convenient. Room itself was spacious and well appointed. Amazing bathroom with indoor AND outdoor shower, also a soaking tub. Breakfast was decent, although they got my omelet order wrong both days. The Rhum room we almost didn't get to try (more on that later) is a must-do! Dinner at the sushi lounge was good, as was the live music. Service was mostly good, had to wait 30 minutes for an order of not very good guacamole...kind of annoying. I don't recall Beach service to order food and drinks. You had to go to the beach bar to order and they would deliver to your loungers. Cocktails were tasty and reasonably priced but weak. For the most part staff was very friendly. The Bad. Ocean view rooms are a must for us. My husband booked our 2 nights using loyalty points. To ensure an ocean view, my husband went with the additional point option of Ocean View. He was actually able to select the room on the websites site map. We picked what looked like an awesome ocean view room. When we arrived, we were informed that we had received an upgraded ocean view room, room 612. YAY!! As stated above, the room interior was very nice. Our room had a small balcony (another must have for me) with two chairs facing the beach at a side angle that had mostly a lovely view of the long stretch of beach. I say "mostly" because there was also a view of ongoing construction. When I walked out on the balcony I noticed some bird poop on the floor but didn't think too much of it. The following day I went on the balcony and discovered bird poop all over one of the chairs AND on my swimsuit that I had placed out to dry. GROSS. It was then that I realized the balcony wasn't really covered, it had wood slats that did not offer shade and was apparently a favorite pooping spot for birds. So basically the balcony was a completely unusable space as it offered no shade and the risk of being pooped on was high. This was an upgraded room?? Huh. I think I would have preferred the room we originally picked out. We viewed it from the outside and it did indeed have a fully covered balcony and had ocean views without construction views and noise. Sadly, no sitting outside enjoying the view for me. VERY disappointing. I honestly feel like we got screwed, we used a HUGE amount of points for these 2 nights, enough points to books 7 nights somewhere else nice. Had we been staying longer, We would have requested a different room, but it didn't seem

The beach was lovely, but the water was rough most of the time we were there. There is a ledge that drops about 2 feet once you get into the ocean and up to your waist. Too rough for kids, but there is a lovely pool My biggest complaint is the service..in the restaurant and on the beach. The first two days it was ok…maybe 30-40 minutes for tacos on the beach. Because Zemi was already taking a large service charge that was split amongst all the staff, I was not tipping 20 percent. By the third day, my lunch was taking an hour and a half to arrive and dinner took almost two hours. It was quite clear that I was experiencing a work slow down of sorts..due to the fact that I was not tipping well in the staffs opinion. I started tipping 20 percent and the problem rectified itself immediately. The staff was chatty and friendly. So I was paying a service charge and 20 percent tip. I also was giving the beach staff cash tips. I did not want my vacation ruined by making an issue, not did I think this would do anything to improve the attitude of the staff. So I caved in. I have never experienced this at a first class resort. I have traveled to over 156 countries and usually stay in first class resorts. I would not return because of it.

Very relaxing & enjoyable stay. Staff was friendly & attentive.

Outstanding beautiful beach and turquoise water! The Thai spa was lovely.

My family and I had a marvelous time visiting Zemi and the island of Anguilla. The turquoise ocean water and the white sand beach are just the tip of the iceberg of the property’s beauty. A highlight of our trip was the Wednesday night Caribbean BBQ. Our stay was elevated by the caring and talented staff. Zemi Beach is truly a magical place that I look forward to visiting again soon.

This place is amazing. The rooms are exquisite, staff is amazing and the spa is the best I have ever been to. Food is great!!

We leave tomorrow and couldn’t be more please with our stay. The attention to detail was impeccable; from arrival, beach chairs, massage, and dinner. It felt like the staff to guest ratio was high and everything was well maintained. Very pleased. Only miss was supposed to have fruit and chocolates upon arrival for spouse’s birthday which they could have easily rectified once they were told, a little unfortunate, but made up for the error with customer service throughout the stay. Highly recommend the couple massage and dinner at Stone. Well trained and friendly staff. Top vacation, will be back.