Short Pump Hotels with Pets allowed

Customer service was good. This is a 2 star hotel so no big expectations. Room was clean, bathroom was a little run down and there was some mold in the shower. ”breakfast” was a let down with just a few pre-packaged selections to go.

Looked like a nice quiet hotel to break up a long drive and get some sleep. Was given room on 2nd floor above the meeting space. A party with a very loud dj and guests was going on when I checked in at 10:30. I went to my room and it sounds like a night club, bed shaking to the bass, can hear every beat and every word. I asked the desk what time it would be over, was told 12:00. I came back down at 1:15 and asked if I could switch rooms to other floor or other end of hotel as it was louder than ever, was told I could but would have to pay more because all they have left is a suite! I’m checking out at 7:00 am! Wish I would have known not to stay here on a weekend! Stay away!

Location, good room, the only downside is a bit noisy

When you stay at Candlewood Suites Richmond-West, an IHG Hotel in Glen Allen, you'll be in the business district, within a 15-minute drive of Short Pump Town Center and University of Richmond. This hotel is 11.5 mi (18.6 km) from Virginia Commonwealth University and 12.8 mi (20.6 km) from Greater Richmond Convention Center.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a picnic area and barbecue grills.Grab a bite from the snack bar/deli serving guests of Candlewood Suites Richmond-West, an IHG Hotel.Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 122 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 43-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.