Si Sawat Hotels with Pets allowed

Review of the use of our rights to travel together at this resort According to the condition, we have to book 7 days in advance before our stay, we inbox to reserve 8 days in advance (inbox Friday, next Saturday stay) until early in the evening, no admin answer. So we called The office informed me that the reservation was in time tomorrow. Because customers stay next Saturday It was ok until Saturday. (Last day of use the right) The admin responded. We sent the booking details back at noon. Until 11pm No one informed anything. Money bag has no notice to pay. We call the resort. Inform that there are no employees already and the right is full, we are not very satisfied. Because we followed since Friday Finally, this resort makes us lose our right to travel together, we inbox to continue how to be responsible To explain why it is like this, the next day an employee called Said that there was an admin to open and read But not continue processing ??? And offer to stay at the same price as we travel together But can only reduce the cost of food by 10%, we say it's not okay. And do not accept the offer You caused us to lose the right because of your mistake of work. At least you have to give us the same as the right we lost. Take care of your customers like this? We agree to pay at the normal price that Better than lose feelings In conclusion, this resort Very bad customer care and no professionalism. Hope that feedback will make you develop.

Beautiful resort, well laid out, great amenities. The road to the resort is a steep single tracked concreted road, google maps can be believed! My wife and i stayed in a terrace villa with a jacuzzi. Loverly room, clean. Great shower with separate toilet. Large bed on the ground floor, and a mezzanine deck with another large bed, which had great views on the lake. Terrace was a good size, with a table and chairs and too 2 separate seats. Jacuzzi was loverly, was semi private, but private enough! Only comment on the jacuzzi is take your own bubble bath! You can get it from the local 7/11 5 miles away, but not available at the resort. Large buffet breakfast, well appointed, does lean toward Asian style, but plenty of choice. On our last day, as mid week, and the resort only had a couple of guest, we were served breakfast on our room! Magnificent, served on a large try basket, with a great selection. Dinner was served on a large open patio, subject to weather. Menu is limited, but there is a good selection. Kayaks are available, and are delivered to the dock at your terrace, where there is ladder to enter the water. There is a boom round the villas designating the area people can kayak inside, but also keeps the other power boats out! There is a large play area with large floating toys, and open to all residents. There are 2 large pond full of coloured fish where there is a honour system of purchasing food to feed the fish, which my wife throughly enjoyed doing! Great relaxing time and will be going again.

Two male waiters employees in the dining room slept on the floor in a customer reception point and ignored me as a guest. After that, woke up from the floor to take food order. Furthermore these staffs didn't want to work and slept again on the floor playing mobile phones. They totally ignored me after putting my food on the table. I was the only one customer in the restaurant. AFTER finished eating, I saw the identical male employees on the floor playing cell phones in front of the cashire room, lacked of service mind and shameful attitude. The dining room was very dirty. Dusty with insects filled with spider webs under the roof. Toothpick,water on the floor. The female staff said drinks preparer has gone on holiday for 7 days, so no other drinks for sale, except, water, alcoholic and fizzy drinks beverages. When paying, the restaurant cannot issue a computer printed bill. Just spoke by mouth that is 530฿ have to pay cash only. computer bill must go upstairs in the lobby. The officer there said that there was no computer. Very unprofessional, asked for the manager. Staff in the lobby said is absent. Their service is below any standards in the industry. Very dissatisfied and disappointed!!!