Mercure Hotels in Sibiu

Creo que es la primera vez que le pongo una estrella en un hotel; y porque no puedo ponerle cero. En los cuatro días que estuvimos no nos hicieron la habitación ni una sola noche: ni hacer las camas, ni vaciar las papeleras, ni barrer, ni limpiar el baño... Sólo nos cambiaban/arreglaban las toallas. Era un viaje familiar y ocupábamos tres habitaciones diferentes y no hicieron ninguna de las tres. Fuimos a hablar con recepción el primer día. Primero nos decían que sólo cambiaban las sábanas cada tres días. Nosotros no queríamos que nos cambiaran nada, sólo encontrarnos la habitación en condiciones. Conseguimos que nos entendieran y nos dijeron que pasaban nota. Volvimos a reclamar y se limitaron a encogerse de hombros y a decir que ya lo volverían a comentar. Lo del último día ya parecía burla. Adjuntamos fotos de lo que ellos consideraban una cama hecha. Totalmente inaceptable para un hotel de 3 estrellas. El comedor del desayuno tampoco estaba demasiado limpio. Lo que caía en el suelo, en el suelo se quedaba hasta que terminaba el turno. La conexión wifi no funcionó en todos los días. Está bien situado y se puede aparcar con facilidad gratis en la calle de al lado del hotel. No puedo recomendarlo de ninguna manera. Justo enfrente hay un Ramada donde seguro que te encuentras la cama hecha y la habitación limpia.

Can't go wrong with downtown classic. Just a stroll away from the old center with all its history, bars and restaurants, the Ramada Sibiu kinda has it all. Location, view, generous apartments with kitchenette for families, decent indoor and outdoor parking (upon availability - no reservations), large restaurant and plenty of meeting space. Yup, they sometimes have a dodgy elevator and no pool, but hey, no one's perfect! Tip: try to get a room opposite the elevators at a superior level so that you can enjoy the view - you van see the mountains on a clear day ;)

Overall excellent experience ruined by contracted horrible laundry service! Clothing was not ready when promised, poorly washed -- light clothes darkened from mixed wash, clothes were returned folded/damp & the reception staff supporting the contractor's stories -- my clothes were promised the evening before, when they were not returned the next morning, reception staff said the contractor was on the way -- 20 minutes later, they told me the contractor was ironing my clothes & will be here in 10 minutes, all lies! The Golden Tulip Ana Tower's needs a reputable laundry service or discontinue it!

My stay at Hotel Continental Forum in Sibiu, Romania, was an absolute gem of an experience. 🏨 Nestled in the heart of this charming Transylvanian city, the hotel's location was a perfect blend of convenience and historic charm. The highlights of the hotel were its elegant rooms, each tastefully decorated and offering a cozy retreat after a day of exploring. The friendly and attentive staff added a warm touch, making me feel truly welcomed. Waking up to the view of Sibiu's old town from my room was a highlight in itself. The hotel's proximity to landmarks like the Council Tower and the Brukenthal National Museum allowed for easy exploration of the city's rich history and culture. After a day of sightseeing, the hotel's restaurant, with its delicious Romanian cuisine, became a favorite spot. The nearby Piata Mare, surrounded by colorful baroque buildings, offered a lively atmosphere for evening strolls and people-watching. In essence, Hotel Continental Forum in Sibiu provided not just a comfortable stay but a delightful immersion into the city's ambiance. Its central location, welcoming atmosphere, and proximity to Sibiu's attractions make it an ideal choice for anyone exploring this picturesque corner of Romania. 🏰🍽️🌆

We stayed at this hotel in February for Valentine's Day and did not regret our choice for a minute. The hotel is very comfortable and really cares about its customers. I'm surprised that this site gave the hotel such a low rating. I would give it 10/10 for everything. We checked into the hotel very quickly. Our room was on the second floor. We rode the elevator a couple of meters once and later we only used wonderful stairs with portrets on the wall. The room had 2 toilets. The cleanliness is perfect. Silence. We were especially pleased with all the hotel amenities in the room, from shampoos to bed linen, bathrobes and slippers, which were of high quality. No cheap synthetics. I like it when you pay money and you can see what you paid for. The interior is very beautiful and unusual. The hotel is cozy. Lots of places to relax and take beautiful photos. Breakfast in the restaurant had a lot of choice and all the food was very tasty. In the evening we visited the spa complex with a swimming pool and sauna, which was also included in the room payment. The water in the pool was warm and clean, just like a bath. I saw that some people wrote that the hotel’s interior Baroque style is outdated. I completely disagree. This hotel definitely has its own zest and charm and it brightly complements the impressions of the city itself with its unique centuries-old history. It's sad when hotels in different countries are similar to each other, differing only in the color of the vases or walls. Over time, they are simply erased from memory. In this case, I have vivid memories of the city of Sibiu thanks to this hotel. The hotel is located in an old beautiful building on the central pedestrian street. It was very convenient to explore the city, making circles along the ancient streets, past small taverns and shops and then, tired, returning to the oasis of comfort and coziness right in the center of the tourist area. I especially want to note the high-quality work of the staff. All the employees with whom we had the opportunity to communicate were very friendly and helped us sincerely. We were received as their guests. I recommend this hotel for romantic couples.

Top experience! My husband and I were in the hotel for 5 days and have celebrated here Silvester. Breakfast and the complete Silvester package were excellent! The breakfast in the hotel is prepared with much love and the products (also suitable for vegetarians and vegans) are freshly prepared. Tiberiu Kereme has carefully taken us on the breakfast table every morning, with a attention that is still rare to find. Thanks Tibi! The entire kitchen team has always watched that all guests are super satisfied. We also have a warm thank you and congratulations for the great organization for the reception team and management. The Silver Festival was a real success; the management and the staff of the hotel have handled everything super professionally. Thank you for everything! We're coming back!

This hotel is on the parc. The rooms are decent. Mixture of new stylisch design and Romanian. The breakfast, menu of the restaurant and employees are typically romanian. This is nice in one way. Not nice if you like a burger or when you try to pay and you are asked to come back later because a more important group need to leave. I would have given 4 starts without this incident because it gave me a feeling that I was less important to them. When a group want to leave on team the group leader needs to get up 15 minutes before is my advise. The location of the hotel is beatifull on the park. There is a playground in the parc for childeren so I will come back with my daughter. Employees are friendly.

We had one of the smaller rooms. We felt that it lacked character and charm. The lighting in the bedroom and bathroom was really poor. The room was really dark and incredibly difficult if your a female who wishes to apply make-up. The room lacked adequate plugs. The included breakfast was ample and in a very pleasant dining room. The staff is very pleasant and helpful! The included free parking was a great bonus! For some reason we couldn't get hot water in the sink, but luckily the shower had hot water.