Mony Reach Angkor Hotel Reviews

Response from Property: Dear A_sg,Thank you for sharing your positive feedback and for rating us highly. We are glad you enjoyed the friendly service and quick response from our team, as well as the breakfast options. Your comments encourage us to keep improving and delivering a pleasant stay for all our guests.Warm regards, Jackson | The ManagementMony Reach Angkor Hotel

Response from Property: Dear Valued Guest,Thank you very much for your thoughtful review and for your kind words about our team. We are truly pleased to hear that our staff took good care of you during your stay, and your appreciation means a lot to us.We sincerely apologize for the inconvenience caused by the outside noise and for not fully meeting your expectations regarding the breakfast selection. Your comments are very valuable, and we will certainly review them with our team as we continue working to improve our facilities and dining experience.Thank you again for staying with us. We hope to have the opportunity to welcome you back for an even better experience in the future.Best regards, Beley and Mony Reach Angkor Family

Response from Property: Dear Valued Guest,Thank you very much for sharing your wonderful feedback. We are delighted to hear that you had a great stay in Siem Reap and that our team was friendly and helpful at all times. It is also lovely to know that you enjoyed our convenient location, spacious and clean room, as well as the breakfast and the takeaway breakfast prepared for your early departure.Your kind words truly encourage our team, and we hope to welcome you back again on your next visit to Siem Reap.Best regards,Beley and Mony Reach Angkor Family

Response from Property: Dear Valued Guest,Thank you very much for sharing your feedback and for staying with us. We are delighted to hear that you had a great stay overall.Regarding the water, we would like to kindly clarify that complimentary drinking water is provided daily in the room for our guests. The water placed in the minibar is a different brand and label, and it is subject to an additional charge as indicated in the minibar menu. We apologize for any confusion this may have caused during your stay.Your feedback is very valuable to us, and we will continue improving our communication to ensure a more comfortable experience for our guests.We truly hope to welcome you again on your next visit.Best regards, Beley and Mony Reach Angkor Family

Response from Property: Dear 緑のtea,Greetings!Thank you very much for sharing such an outstanding review of your stay with us. We are delighted to know that you found the room clean and comfortable, and that our location made it easy for you to explore the vibrant downtown area with its many travel agencies and restaurants.It is especially rewarding to hear your kind words about our staff. Providing genuine hospitality and attentive service is at the heart of what we do, and your recognition means a great deal to our team.We truly appreciate your perfect ratings across all aspects of your stay, and we look forward to welcoming you back for another memorable experience.Warm regards,Jackson | The ManagementMony Reach Angkor Hotel

Response from Property: Dear valued guest,Thank you very much for your lovely review. We are delighted to hear that you enjoyed the friendliness of our staff, the cleanliness of your room, and the in-room entertainment options like YouTube and Netflix.It’s great to know that you had time to relax by the pool and found it both clear and enjoyable, as well as convenient access to Pub Street. Your kind words truly motivate our team to continue delivering the best possible service.We hope to have the pleasure of welcoming you back again soon.Best regards,Beley and Mony Reach Angkor Family

Response from Property: Dear value guest,Thank you so much for your wonderful review! We are thrilled to hear that everything met your expectations and that you enjoyed our friendly service, cleanliness, breakfast, pool, and location. It truly means a lot to us that you and your family had such a positive experience.We appreciate your kind words and hope to have the pleasure of welcoming you all back again soon.Best regards,Beley and Mony Reach Angkor Family

Response from Property: Dear valued guest,Thank you very much for your wonderful feedback. We are delighted to hear that you had such a positive experience and that our service met your expectations. A special thank you for recognizing Chang and our driver Shinoun. We will be sure to share your kind words with them, as they will be very happy to know they made your stay memorable.We truly appreciate your support and look forward to welcoming you back in the future.Best regards, Beley and Mony Reach Angkor Family

Response from Property: Dear value guest,Thank you for sharing your feedback.We are glad you enjoyed our location, spacious room, and friendly staff. We appreciate your comment about breakfast and will use it to help us improve. We hope to welcome you back again soon.Best regards, Beley and Mony Reach Angkor Family

Response from Property: Dear value guest,Thank you for your kind review.We are delighted you enjoyed our location and appreciated our friendly, helpful staff. We look forward to welcoming you again soon.Best regards,Beley and Mony Reach Angkor Family

Response from Property: Dear Carol, Thank you for taking the time to leave a review, and we're delighted to hear you enjoyed your 3-night stay with us! We take pride in maintaining a clean environment, and we're happy to know the location was convenient for your needs. Our staff thrives on being helpful, so it's wonderful to hear they made a positive impression on you. We hope to see you again soon.Best regards,Beley and Mony Reach Angkor Team.

Response from Property: Dear value guest,Thank you for taking the time to share your feedback about your recent stay at Mony Reach Angkor Hotel. We're pleased to hear that you found our hotel clean and that our front desk staff provided excellent service.We apologize for any discomfort you experienced due to the firmness of the beds. We understand the importance of a good night's sleep, and we will take your comments into consideration as we strive to improve our guests' comfort.Regarding the curtains, we apologize for any inconvenience caused by the lack of blackout curtains. We appreciate your suggestion to bring eye shades to help mitigate the issue and will also explore options to improve the light-blocking capabilities of our window coverings.We're sorry to hear about the noise disturbance from surrounding bars. While we strive to provide a peaceful environment for our guests, we understand that external factors beyond our control may impact the overall experience. We appreciate your understanding in this matter.Your feedback about the shower configuration is duly noted, and we apologize for any confusion. We will review our website images to ensure they accurately reflect the room features for future guests.We're glad to hear that you enjoyed the balcony and pool areas. Your satisfaction is important to us, and we hope that these aspects of your stay provided some relaxation and enjoyment.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.Best regards,Beley and Mony Reach Angkor Family

Response from Property: Dear Hancongcong,Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay and that our newly renovated rooms, delicious food, and hotel service exceeded your expectations.Your kind words about our staff truly mean a lot to us. We take great pride in providing exceptional service to all our guests, and it's fantastic to hear that our team's efforts made your trip memorable. We will be sure to pass along your compliments to the entire team.We appreciate your recommendation and are delighted that you found our hotel well-managed and in an excellent location. It was our pleasure to host you, and we look forward to welcoming you back for another exceptional stay in the future!Best regards,Mony Reach Angkor Family

Response from Property: Dear valued guest,Thank you for taking the time to leave us a review. We are so glad to hear that you enjoyed our beautiful design and our friendly staff. We also appreciate your feedback on the room noise and the sink drainage issue.We are aware of the issue with the window in your room, and we are working to have it repaired as soon as possible. In the meantime, we have taken steps to reduce the noise by installing soundproofing curtains. We have also inspected the sink drainage in your room, and we have found that it is a minor issue that can be easily resolved. We will be addressing this issue immediately.We apologize for any inconvenience that these issues may have caused you. We value your feedback, and we are committed to providing our guests with the best possible experience.We hope to have the opportunity to welcome you back to our hotel in the future.Sincerely,Beley and Mony Reach Family