Montra Nivesha Residence

Montra Nivesha Residence Reviews

Montra Nivesha Residence

Group 2, Phum Treang, Sangkat Slokram, Siem Reap, CambodiaView Hotel Details
Montra Nivesha Residence
Montra Nivesha ResidenceMontra Nivesha ResidenceMontra Nivesha Residence
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Montra Nivesha Residence Guest Reviews

4.7/5
Amazing
62 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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Positive reviews(62)
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Friendly host(7)
Thomas
Deluxe Double Room With Garden View
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 20, 2024
This hotel is a real gem. Facilities are built in a traditional style and are very well maintained. Staff is friendly and helpful. Booking of guide and transportation through hotel travel desk was very easy. Restaurant is also to be recommended. Ideal spot to relax after visiting Angkor Wat. Clearly a recommendation!
Response from Property: Dear Thomas,Thank you for your wonderful review. We're delighted you enjoyed our traditional Khmer-style ambiance, and friendly staff. It's great to know that booking your guide and transportation through our travel desk was easy and that you enjoyed dining at our restaurant. We appreciate your recommendation and are glad Montra Nivesha provided an ideal spot for you to relax after visiting Angkor Wat.Warm regards,Team Montra Nivesha
Guest User
Deluxe Double Room With Pool View
Stayed in Dec 2023
Couples
2 review
4.7/5
Amazing
Posted on Dec 20, 2023
Excellent service and good location.
Response from Property: Dear Guest,Thank you for your kind review. We're delighted to hear that you appreciated our excellent service and convenient location. We hope to welcome you back to Montra Nivesha soon!Warm regards,Team Montra Nivesha
Eamon 99
Deluxe Double Room With Garden View
Stayed in Dec 2023
Other
9 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Location: The hotel is very close to the center of Siem Reap. It takes about 10 minutes by tuk-tuk bus. It is also very close to the Angkor Wat Ticket Center and Little Angkor Scenic Area. Surrounding environment: Quiet, easy to take a taxi, there is a 711 within 3 minutes' walk. Hotel environment: The service attitude is very good, the staff are very friendly, the hotel has a restaurant that tastes very good, and the breakfast is of high quality. It is not a buffet but freshly made dishes. The design of the guest rooms is very local, with many decorations and thoughtful details. The bedding is also comfortable, and there are welcome fruits and flowers.
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6/9
Response from Property: Dear Eamon,Thank you for your review. We're happy you enjoyed our location, the quiet surroundings, and our friendly service. We're also glad you liked the freshly made breakfast at Arun restaurant and the traditional Khmer design of our rooms.We hope to welcome you back to Montra Nivesha soon!Warm regards,Team Montra Nivesha
ShihMing
Deluxe Room with Pool View
Stayed in Apr 2024
Friends
4 review
4.5/5
Great
Posted on Apr 18, 2024
The hotel has a good location, a variety of breakfast options, and the service staff have good attitudes. There has been a problem with the lights in the bathroom during this stay, and the housekeeping staff were able to deal with it immediately.
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Response from Property: Dear Guest,Thank you for your feedback. We're pleased to hear you enjoyed our convenient location, variety of breakfast options, and the positive attitude of our service staff. We apologize for the issue with the bathroom lights but are glad our housekeeping team could resolve it promptly. We appreciate your understanding and hope to welcome you back for an even better experience.Warm regards,Team Montra Nivesha
Caihongtangbangbang
Deluxe Twin Room With Garden View
Stayed in Jun 2023
Friends
21 review
5.0/5
Outstanding
Posted on Jun 27, 2023
It’s been a long time, and I’ve been picky for a long time before I choose this hotel. Sure enough, I didn’t step on the thunder in the whole process! Facilities: everything you need, swimming pool, small garden, local characteristic buildings, and elephant statues, the environment is great Hygiene: Very clean, stayed for three consecutive days, cleaned very carefully every day Environment: Not next to the noisy bar street, a tuk-tuk is only 2 dollars away, ten minutes away, very quiet Service: Both the front desk and the store manager are great. They can communicate in English smoothly. You can order your own breakfast, which is very rich. Fruits and coffee are made immediately. Compared with the self-service store, the store is very attentive
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Response from Property: Dear Guest,Thank you for your wonderful review! We're thrilled that you chose Montra Nivesha and found it to be the perfect choice. We're glad you enjoyed our facilities, clean environment, and peaceful location. Our team takes pride in providing attentive service, and we're delighted you had a great experience with us. We look forward to welcoming you back!Warm regards,Team Montra Nivesha
Guest User
Deluxe Room with Pool View
Stayed in Mar 2023
Family
11 review
5.0/5
Outstanding
Posted on Mar 9, 2023
Elegant, quiet, comfortable and friendly hotel. The whole hotel is like a tropical rainforest garden, and the furnishings of the rooms are also very artistic. The price of the hotel's restaurant is very close to the people, the breakfast quality is good, and there is also a breakfast menu for guests to order. The hotel's spa massage is especially recommended. Although it is slightly more expensive than outside, it is of two levels in terms of the masseur's technique and the environment. And if you make an appointment directly at the door, there is a 20% discount. If I come to Siem Reap again, I will definitely stay here again.
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Response from Property: Dear Guest,Thank you for your wonderful review! We're delighted that you enjoyed our tropical garden setting, artistic room furnishings, and affordable restaurant. We're especially pleased you appreciated our high-quality breakfast and spa massage services. We look forward to welcoming you back on your next visit to Siem Reap.Warm regards,Team Montra Nivesha
JeHappytrip
Deluxe Double Room With Pool View
Stayed in Jan 2023
Solo travelers
23 review
3.7/5
Posted on Feb 2, 2023
The hotel environment is okay, not much different from the photos on the hotel introduction. But the hotel looks very big in the photos, but in fact the overall area of the hotel is not that big. But this problem is not big. 😂 Hotel service is good. But they didn't ask me which floor I want to live on, they booked me directly on the first floor, and when I expressed that I wanted to live on the second floor, they also helped me move to the second floor in time. 👍 After entering the room, I found that the two socket switches were out of power, the speakers were also out of power, and the safe was unusable because the battery was out of power. Fortunately, after my feedback, they also dealt with it in time, so I like it. I would give 5 stars if everything was checked ok before I checked in and no issues at all. In the end, when the airport dropped off, it was not arranged. It may also be because of me. I didn't tell them one day in advance and let them arrange it. I only said it when I was about to leave. 😅
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Response from Property: Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that overall you had a good experience with our service and that we were able to promptly address the issues you encountered in your room. We apologize for any inconvenience caused by the initial room assignment and the need to arrange airport drop-off at short notice.Your comments are valuable to us, and we'll use them to improve our services for future guests. We hope to welcome you back for a smoother and more enjoyable stay next time.Best regards,Team Montra Nivesha
Guest User
Deluxe Double Room With Pool View
Stayed in Sep 2022
Friends
2 review
5.0/5
Outstanding
Posted on Sep 27, 2022
Health/services are very good,
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Response from Property: Dear Guest, Thank you for your review. We look forward to welcoming you back soon.Warm Regards,Team Montra Nivesha
lizziwizzy
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 16, 2024
Wow. This unassuming hotel has been the highlight in a month long visit to Vietnam and Cambodia. I am travelling solo with my 6 month old baby and this hotel has been a wonderful slice of calm and peace. I had a package that included daily spa treatment for 1 hour - with my son I assumed I would not really be able to use this but the staff were incredible, taking him and playing with him in the spa lobby for the hour each day so I could relax. I could hear him chuckling as they played peek a boo. I was the only spa client, so this did not disturb other guests! I used the laundry daily and was very impressed - the prices were very reasonable. Due to the baby I mostly ate at the hotel - either by the pool, in the restaurant or in my room - during my time in Siem Reap. The food was excellent and well priced. The selection of mocktails was good and enjoyable. The drinking water tap is a great addition to the rooms. I will note that there is hot water, but you need to let the taps run for a good few minutes for it to come through - on my first morning I had a cold shower thinking that there just wasn't hot water (not a huge issue, as it is so hot and humid) and in the final minute it suddenly turned warm! The other mornings, I therefore put the shower on as soon as I was up and let it run whilst I did teeth/toilet etc, so it was at a good temperature when I got in. I assume the boiler is just far away from my room. I note some historic reviews about money possibly going missing from rooms. I had the opposite experience - I managed stupidly to leave my room door wide open when leaving one morning, but nothing was touched and reception notified me as soon as I returned to the hotel that they had closed the door for me. I also dropped some cash when checking out and had a staff member call after me to return it. I wouldn't have mentioned these baby-brained moments except to reassure that things seem to have changed or improved from the couple of incidents noted in the past. Thank you for a wonderful 4 nights. If I return to Cambodia, I will book here again. I travelled solo with my baby, but would equally have enjoyed this hotel solo, or as part of a romantic couples holiday.
Response from Property: Dear Elizabeth, Thank you so much for writing such a detailed and heartwarming review of Montra Nivesha! We are truly honored to be the highlight of your month-long trip to Vietnam and Cambodia. It truly warms our hearts to know that Montra Nivesha provided a haven of peace for you and your precious 6-month-old baby boy during your travels. We are incredibly proud of our staff for going above and beyond, ensuring you could enjoy your daily spa treatments, and creating a welcoming environment for families. Thank you for your feedback regarding the hot water. We apologize for the inconvenience caused by the delay in temperature. We will investigate the possibility of improving the hot water delivery system in your room. It's also wonderful to hear about your positive experience with our staff's honesty and promptness. We take guest security seriously, and your reassurance means a lot to us. We are truly grateful for your recommendation, and it means a lot to know you'd consider Montra Nivesha again for a future trip to Cambodia, whether solo with your baby, solo traveling, or for a romantic getaway. We look forward to welcoming you back and creating another memorable experience for you. Thank you again for choosing Montra Nivesha. Sincerely, The Montra Nivesha Team
Guest User
Stayed in Jun 2024
Other
0 review
5.0/5
Outstanding
Posted on Jun 16, 2024
This was my second visit, having first gone in May of this very year! The ambience is remarkable; their authentic artwork is truly mind-boggling, and it is EVERYWHERE! The spa is comfortable, soothing and inviting. Additionally, I'm a swimmer, so that was also a major plus. Their food and restaurant is understandably quite popular, even for those not staying at the hotel. Lastly, the service is top-notch, and I am very, very picky!
Richard P
Stayed in Jun 2024
Friends
4.0/5
Very Good
Posted on Jun 10, 2024
Great base to visit Angkor Wat. The hotel has a sedate and slightly mystical air that perfectly enhances any visit to the area. The main pool looks and feels like you are dipping into a lost temple pool. It rained one night so we ate in the hotel restaurant which was also a pleasant experience with an authentic menu. Staff were also great. Only downside was the number of mosquitoes hanging around but that’s Cambodia!
Response from Property: Dear Richard, Thank you for your wonderful review! We're delighted you enjoyed your stay and found Montra Nivesha an excellent base for exploring Angkor Wat. It's great to hear you appreciated the mystical atmosphere, our unique pool, and the authentic menu at our restaurant. We apologize for the inconvenience caused by the mosquitoes. Being in Cambodia, they can be quite persistent, especially during certain seasons. To help with this, we provide repellent sprays in the rooms for our guests' comfort. We hope to welcome you back soon! Warm regards, Team Montra Nivesha
V5095MDjulianr
Stayed in Apr 2024
Family
5.0/5
Outstanding
Posted on Apr 18, 2024
Wow! What a hotel! We loved the traditional yet contemporary design of the rooms; everything from the french colonial inspired tiles to the Ganesha taps were one of many unique features of this hidden gem of a hotel. We also highly recommend trying the fish amok, a khmer traditional dish, along many of the other tasty khmer foods they offer. From day one, the staff were incredibly helpful and spoke great English. And as someone who cares deeply for the environment, I was so happy to see the hotel’s use of bamboo straws and reusable water bottles. I highly recommend this hotel to anyone looking for a comfortable stay in Siem reap!
Response from Property: Dear Julian, Thank you for taking the time to share this exceptional review of Montra Nivesha. We are delighted to hear that your stay with us was nothing short of outstanding. We appreciate your keen eye for design and are thrilled you enjoyed the unique fusion of traditional and contemporary elements in our rooms, from the French colonial-inspired tiles to the Ganesha taps. We are also happy to learn that you savored the delectable Khmer cuisine, particularly the fish amok. Your recognition of our sustainable practices through the use of bamboo straws and reusable water bottles is deeply appreciated. Environmental responsibility is a core value at Montra Nivesha, and we are constantly seeking ways to minimize our impact. We look forward to the pleasure of welcoming you back to Montra Nivesha on a future occasion. Sincerely, The Montra Nivesha Team
Guest User
Stayed in Apr 2024
Other
0 review
5.0/5
Outstanding
Posted on Apr 4, 2024
From the moment we arrived and greeted, the personal and friendly service that the hotel offers shone through. We arrived late, however, the hotel kept the restaurant open for us, and we had a delicious meal. Our room (studio suite) was spacious and beautiful. Lovely pool area, although the number of sunbeds was limited. Breakfast was delicious (menu service). We used the spa, which was excellent, and very good value.
Diptych
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 4, 2024
This was a lovely hotel experience in every respect. Montra Nivesha is the epitome of elegance and charm and to spend a few days there on our recent visit was an absolute treat. The hotel staff are friendly and engaging and the facilities are top class. The pool is marvellous and the happy hour poolside drinks were an evening highlight for us. The location is great too, being far enough away from the hustle and bustle to feel peaceful and quiet, yet easily accessible to the bright lights when it was time to head for Pub Street. The only slight problem we encountered was an annoyingly recurrent ceiling leak. The hotel team did their best to minimise disruption for us and were always available when the dripping returned. No big deal. Breakfast was excellent but I am afraid that we did not eat at the restaurant so cannot report back there. Many thanks for a memorable and enjoyable stay. Five stars in every respect.
Response from Property: Dear Guest, Thank you for your wonderful review! We're thrilled to hear that your stay at Montra Nivesha was a lovely experience of elegance and charm. We're glad you enjoyed the marvelous pool and the highlight of poolside drinks during happy hour. We apologize for the inconvenience caused by the ceiling leak, but we're grateful for your understanding and patience. Your feedback allows us to improve our services. We appreciate your kind words about our breakfast, and although you didn't dine at the restaurant, we hope to have the opportunity to welcome you back to experience it in the future. Thank you once again for choosing Montra Nivesha. We look forward to welcoming you back for another memorable stay! Warm regards, Team Montra Nivesha
Guest User
Stayed in Mar 2024
Other
0 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Amazing hotel and staff were just so friendly and helpful. Their English is amazing and quite embarrassed with my little Cambodian words. The food at breakfast was lovely and fresh. The pool is just as the photos show time seems to stop sitting on the side with your legs in reading a book - bliss 😊