Movenpick Malatya Hotel Reviews

It is very clean, there is tea and coffee kettle in the room and there is a free breakfast buffet with a lot of variety. It was a good experience for me, restaurant prices are affordable.❤️

Besides some small missing amenities, that were quickly supplied after asking, it was a perfect stay.

Well located with restaurants & malls nearby.

TEMİZ VE NEZİH

nice hotel

very good

這是一家五星酒店，很棒，到馬拉蒂亞這裏，選這家沒錯！最棒的酒店

훌륭한 곳입니다

前台特意問是否安排高層，酒店十分舒適乾淨，沒有噪音

***et iyi bir otrl

Herşey guzeldi tesekurler

I rate this 100 stars. Perfect in every way. Friendly, helpful, well-trained staff including cleaning help, restaurant staff, security guards, managers and all at the front desk . Very clean room with working air-conditioning, comfortable bed and pillows. Nice shower and good size bathroom. Excellent delicious buffet breakfast on the main floor and lovely restaurant on the 18th floor of the hotel with lots of choices. Also the restaurant on the 18th floor has delicious food, reasonable prices and fabulous waiters. All this at a time of distress, recovery and healing after the recent earthquakes. Quite remarkable and commendable!

To my opinion ,the best hotel in Malatya. And it is great that there is a chance to stay in such a well managed, friendly attituded , clean and comfortable palce. Very greatful to people at the reception , solution oriented,friendly, professionals. Thanks to mister Rıdvan for assistance in future project and to Mis Leyla for amasing englsih . Rooms are very clean, very well designed to the extend that it brings a sense of comfort,safety and relaxation. Fantastic view adds its pleasure and warm inner temperature is really nice in winter. Really nice bathroom and soft lighting. People who work here are smiling and responsive. As always delicious and one of my favourite Mövenpick ice creams are available and a stunning view as well as delicious food at the upper floor restaurant. Hotel met my needs and I totally enjoyed gorgeous breakfast that is available at the room too. Thank you and best wishes to all who I was interacting with at the hotel.

I had a reservation for 2 nights on this hotel on 11-12 May. I was visiting my relatives after the earthquake and was arriving by a very late flight. Called the hotel beforehand and informed them on my late arrival and my request to make a late check in was confirmed by the reservations department. I corrected the reservation with the booking company as well. The plane was late even more due to delays in air traffic resulting in my arrival at the hotel at 03:00AM. The Front office manager informed me that my check in was due at 14:00PM and he has no information about my check in request. The dates, although confirmed by reservations department beforehand were misunderstood and there was no room available. The Front office person was without empathy and very very rude to me and my spouse. I corrected him on his approach but he did not offer any solution and continued arguing and being rude. I left the hotel at 3:30AM and cancelled the remaining days of my reservation online immediately after that. The people who are in the hospitality business MUST be hospitable, polite and emphatic. being rude to a customer is unacceptable. Will not prefer Mövenpick for my travels in the future.