30051805
October 4, 2023
The GOOD: comfortable bed, nice comforter; best feta at breakfast; bathtub (we like baths) The BAD: Very dim lighting in room; no updates, ever: the bedspread, towels and carpeting have got to be decades old. The bedspread was dirty and torn; the towels threadbare, frayed and some torn (although clean); the bathtub with a shower sprayer, but no holder for it or shower curtain/wall, so water would go everywhere; no "do not disturb" sign, and telling the front desk we don't want service didn't work; keys/locks to room are difficult to work > dangerous. (One couple in our group just left their room unlocked); 2 chairs in room, one broken. No coffee/tea/water for drinking in room The WORST: breakfast opens at 8am. Coffee machine in breakfast area operated by pressing a button (that guests operate). When we attempted to get coffee to bring to our room at 6 am (same easy to operate button) the night clerk heard the machine, rushed in and tried to grab the cup, saying "No coffee until 8"....Terrible customer service. This guy doesn't belong working with people. (The other night clerk was fine with early coffee, admitting that he, too, drinks coffee before 8)