Scarlet Sails Resort

Great spot and location. Close to all the nightlife without any of the noise. Scooter rental was close and the Island was great to explore.

Had many issues with my stay at this hotel earlier this month. 1. Had clothes cleaned by hotel and they all were shrunk. Shirts, jeans, tops etc 2. Sometimes room was not cleaned until late afternoon. 3. Breakfast was a buffet and they were constantly running out of food so had to wait for it to be cooked. The staff were not proactive when food was getting low. Had a jug of juice labelled orange juice. When I drank a glass quickly I found out it was pineapple which I am allergic to. I told the staff and was told they had run out of orange juice and had pineapple juice instead. They did not care that it was the wrong label. 4. There was no water on several occasions. Very frustrating when I was in the shower and had lathered up with soap so I had to rinse with bottled water. 5. There is construction of a new hotel next door so when trying to relax by the pool there was banging and drilling. I understand it is not the fault of Sea Star resort but still annoying. 6. My room was 26 stairs and no elevator. I had to go through an abandoned area which looked like an old reception (see pic) which smelt of urine. There was even old mattresses stored in the hall way at the top of the stairs which likely contributed to the awful small. In the end I decided to check out a day early even though I had paid in full in advance. At $100 a night it is definitely not worth the money. Every night I went for dinner at a much nicer resort only 5 minutes walk away called Beach Walk. I highly recommend staying there.

It was pretty decent, clean, beachfront, next to pier and restaurants

The staff is so accomodating. They always ask us whenever we need something. It was my husband's birthday, they surprised him with a greeting on our dinner and we appreciate it! Will book this hotel again when we come back.

Great hotel! Everything was good — clean room, friendly staff, and a comfortable stay. I’m satisfied and would definitely return.

So good. Nice hotel, good service, clean room and friendly staff