This hotel is “being updated” but all I really saw was new wallpaper splashed here and there. The guest service was abysmal. The check in was the worst I have ever received. The young man checking me in didn’t even look up from his computer while asking questions and talking. He was neither friendly or personal. He answered a call while we were there and was clearly annoyed at having to do the job he was being paid for. The hallways are disgustingly unkept, and this translates to the rest of the property. The outside is dated- the interior is dated, the towel rack was falling off the wall, wallpaper was peeling lightly, the shower curtain was abnormally short and the caps in the curtain rod were not attached. I took a bath and was discussed by the mold? Mildew? Green stuff that was about 1/4 inch thick on the bottom side of the accessibility handle in the bathtub. I mean seriously seriously vomit worthy build up. I took photos, I’ll try and post them. Lastly, at about midnight we were woken up by people shrieking while they ran down the hallway back and forth over and over. Everytime anyone walked down the hallway, you could hear it, the soundproofing is what I expect of a budget motel- it is appalling this facility is labeled a Best Western Plus.