THERE IS NO ELEVATOR. Was travelling with my 75 year old mother - at check in, we had to move her to a bottom floor room and there was only one available, so we couldn't be next to her. The room she was put in was smelly because of being close to the 'breakfast' area, and the flooring was sticky. Staff had to keep saying, "It's just me - we're short staffed - so you'll have to be patient." The walls are thin, and easy to hear through. The laundry room ate $1 when I tried to get soap from the vending machine - and I wasn't able to get soap or my dollar back right away....so of course I forgot to ask them to do it later. Breakfast was not edible. High sugar yoplait, poor fruit, poor excuse for bread, greasy meats, etc. I know hotel food is generally nothing to be happy about, but this was bottom quality. Staff did try to be helpful, and they were kind. This review is no reflection on the staff - just the owner/management of the place. If I were staying in the area again, I would try to find another place.