Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 29, 2026|Classic, Guest Room
Guest UserThe hotel was generally comfortable and clean, the front desk staff were very friendly, and the location was extremely convenient. Bugis MRT station is directly accessible from the mall to the hotel. There are plenty of restaurants nearby, making dining very easy. You can also take the MRT directly from the airport. This time, I stayed on the 13th floor, and Ann Han, a Chinese lady who has lived in Singapore for twenty years, was our housekeeper. She was incredibly warm and had excellent service attitude, always proactively asking when would be a good time to clean and if there was anything needed for the room. Hotel guests also get a 30% discount at Luce restaurant downstairs. Compared to many hotels in Marina Bay, I would definitely choose this one again.
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Price per night from:CAD 396
Posted on Aug 16, 2026|Tower Wing Deluxe Twin Room
Anonymous User
The hotel environment is beautiful, like a resort in the city center. My children absolutely loved the outdoor pool and splash facilities. When they learned that it was one adult and two children staying, they thoughtfully pulled out the sofa bed so there were three beds in the room. Although the hotel is a bit old, the facilities are very well maintained, and I'd give the hardware a high score. The breakfast quality also met my already high expectations, with a wide variety of choices and excellent quality. There's a shuttle bus every hour to the busiest part of Orchard Road.
However, in terms of service, I'm only giving a 3. My disappointment lies with the check-in process. When we arrived by taxi, there was no greeter. At the check-in counter, there were three queues, with about three families in each. I picked one and waited for about 20 minutes to be served. At the time, I thought the efficiency here was a bit low, and there wasn't the usual welcoming smile or a glass of water like in other four or five-star hotels. While I was thinking this, a female manager walked back from a distance, looked at me with a cold expression, and asked, 'Are you not queuing? Look, everyone else is queuing.' Her unreasonable and unfounded accusation made me feel embarrassed and offended. Was this a stereotypical prejudice against Chinese faces? I explained in English, but she remained noncommittal. Instead, the staff member who was actually checking me in and understood the situation said 'sorry' to me. In short, this female manager's arrogance and discrimination marred my good impression of the hotel. I hope she sees this review.
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Price per night from:CAD 391
Posted on Jul 21, 2026|Deluxe Room
stevensonchenThe hotel's location is excellent, situated on the 9th floor of the J.P. Morgan building! It's very close to Raffles Place MRT station! It's a 15-minute walk to Marina Bay Sands and also a 15-minute walk to Chinatown! The hotel breakfast is good, although the rooms are a bit small. The swimming pool is nice!
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Price per night from:CAD 366
Posted on Oct 9, 2026|Sanctuary Double Double
PennyGrace
This is hands down the worst hotel experience I've ever had, period! It all started at check-in, where not a single smile was to be found. In fact, the woman handling my check-in would actually pause to chat and laugh with her colleagues, only to turn back to me with a straight face. Every single thing she said sounded like a robotic chore—you’d think I had personally offended her. The next morning at breakfast, the staff member checking room cards was just the same: zero smiles, pure impatience. Of course, she treated every guest with that same icy coldness 😐. The only redeeming parts were the young man who unloaded our luggage from the car when we arrived, and the one who helped with our bags when we left. Aside from them, every single staff member was terrible, terrible, terrible! I saw other reviews complaining about the breakfast, and they're right—at 52 SGD, it is seriously underwhelming and a total rip-off. How can they justify that price? But the abysmal service is the real issue here. Is being this rude part of your hotel's corporate culture?!
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Price per night from:CAD 506
Posted on Sep 12, 2026|One of a Kind (Studio)
Guest UserWhat makes this hotel special is its location inside Funan Mall, offering a wide variety of dining options, and easy walking access to all the nearby attractions. There's even a FairPrice supermarket in B1.
We arrived at the hotel around 1 PM with our child. A young lady at the front desk efficiently processed our check-in, and we were very happy to be able to get into our room early to rest and recharge. Thank you!
The small chalkboard at the entrance is quite fun; you can draw all sorts of things on it, but it gets erased or even rewritten by others daily... Well, no big deal, you encounter all types of people.
Two things I need to complain about:
1. The bathroom ventilation is poor.
2. Breakfast was uninspired! Just a few types of bread, eggs, and two kinds of fruit, and around 9 AM, there was a severe queue.
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Price per night from:CAD 200
Posted on Aug 2, 2026|Classic Room
Anonymous User
The hotel's location is excellent, right in the heart of Orchard Road. It's super convenient, with shopping malls like Ngee Ann City and ION just outside, and the subway station is only a few hundred meters away.
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Price per night from:CAD 274
Posted on Sep 25, 2026|Deluxe Room
yaoooscarWe chose the Grand View Hotel for our family trip with the kids, and it exceeded our expectations! The room facilities were well-maintained, and the location was super convenient. There's a mall and supermarket right outside, and it's not far from various attractions, so traveling with our six-year-old wasn't tiring at all. The breakfast had a wide selection and suited everyone in the family. We encountered a price difference when booking, but Ctrip promptly compensated us, so the service felt very reliable. Overall, it offers great value for money, and I highly recommend it for families with children! 👍 They even gave us a welcome cake, which was a lovely touch.
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Price per night from:CAD 276
Posted on May 2, 2026|Marina View Room
Jossa Flores FangoniloWe celebrate our wedding anniversary and we enjoyed our time at the hotel and near the areas of Sentosa. It’s like a home away from home.
We appreciated the warm welcome, especially as my husband had just celebrated his birthday before our stay
Keep it up and definitely will choose this hotel again💛🏝️
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Price per night from:CAD 252
Posted on Oct 10, 2026|Superior Twin Room with City View
Guest UserGreat stay! I stayed here during the F1 weekend and booked just one week in advance. The room was clean and comfortable, and housekeeping cleaned it every day. Andrew and all the staff were super friendly and provided excellent service. Great location, close to the MRT and everything you need. Highly recommended! I’ll definitely stay here again! ❤️
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Price per night from:CAD 160
Posted on Aug 1, 2026|Capsule - Mixed
Guest User
I am into this place where i can hang out with many strangers, later we became friends too haha. Thank you our receptionist Sarhan creating an engaging environment for all guests and also a picnic ngl 😍 i love this hostel a LOTTTTTTTTTT
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Price per night from:CAD 27