Holiday Inn Express Hotels in Singapore

As a frequent guests until recently. Frontliners Pen and Gerald were unprofessional in discharging their duties. We articulated to them that perhaps we should consider being a regular, the staff in question casually said, “Okay!” Staff distracted by usage of personal device whilst on duty. This is unbecoming service which you must agree is unacceptable!

I researched several hotels in advance and I am very happy that I chose to stay at the Holiday Inn Express! The location was perfect for me as it was within walking distance of the metro station(Clarke Quay or Fort Canning) and all the local sightseeing places (Clarke Quay, Asian Civilisations Museum, Victoria Place, Raffles hotel, Chinatown and even the marina). The facilities in the hotel were all to an excellent western standard and the service from all of the staff was perfect, especially that of the receptionist who greeted me upon my arrival! I am happy to recommend this hotel and would stay here again myself.

It was our first foreign trip and first concern on mind about gettting a comfortable stay was addressed I the initial minutes of arrival by the friendly front office staff. The rooms are very comfortable and clean. Very good quality break fast is served in the morning along with Grab and go option. Thanks a lot to Holiday Inn Express for making our stay memorable that it is stil fresh in our mind after an year ( stayed from Aug 17-23 2019) . The hotel is located at a very convenient location with excellent connectivity to all tourist locations and Airport.There is a bus stop right infront of hotel and 3 metro stations at a walking distance. There are lot of Indian dining options near by too.

We stayed here as a group of 8 people during our business trip and I can fully recommend the hotel. the area was great for us, lot of bars and restaurants and good night life. Further, the bus which brought us to the company every day was just around the corner (Bus no. 15). The hotel itself is very clean, has a big shower (so good!!!) and was cleaned every day. I liked that in the bed there was two different pillows, a soft one and a firm one! since I only like soft ones it was great for me! the stuff is really nice and helpful. booking taxi middle in the night for us or giving good tips as we had some issues with the credit card (it wasn't hotel fault, it was the bank!) and the best : the stuff is always smiling!! not to forget the nice orange juice machine (two!). having a fresh orange juice after the hot working day was great! I didn't take any pictures of the hotel, but I did from the juice machine :) Breakfast was nice and there is always something for everyone. me for my part love Asian food, so I enjoyed kaya buns and the fresh fruits. Also the coffee is nice and I loved the masala tea! Around the corner of the hotel you can eat famous Katong laksa! the best in the city in my honest opinion! Also five chicken star is nice place to eat since they are serving very good hainanese chicken rice. If you go down the street from five chicken star, you will find Mel´s Place, a nice beer garden with local people. You can watch football here, play billard or enjoy live music on some events. When traveling, I like to connect with local people and get more nice tips where to go, so my tips here are far away from the touristic areas and events.

Generally had a good stay as usual, the room was a little dated but very clean at least for the room we had occupied. Would like to highlight the lady housekeeping staff on level 6 was very detailed and helpful. Was unfortunately unable to get her name (she could speak Chinese well and sounded like she was from Vietnam) but things definitely worked better when she was around. Grateful for the housekeeping gentlemen staff on the 4th level for passing us a fresh set of towels. Very appreciative of their efforts in making our stay a restful one. Staffs at reception / check in was also very helpful and friendly. Just one small gripe. The usual super cheerful and nice breakfast managers seem to have left. Recalled they were better in terms of managing the crowds, tables and disposition. There are now more than 5 staffs around during breakfast hours on some days but tables are still mostly uncleared. Also, there was a Chinese lady with long hair seemingly with strange set of manners towards local guests which left a sour impression for myself. Thankfully only encountered her on 2 out of the 7 days of our stay. Breakfast spread is decent albeit the croissants were hard as rock for 3 out of 7 days but all in all, would recommend for a stay!