Mercure Singapore on Stevens

Mercure Singapore on Stevens Reviews

Mercure Singapore on Stevens

28 Stevens Rd, #01 02, 257878, SingaporeView Hotel Details
Mercure Singapore on Stevens
Mercure Singapore on StevensMercure Singapore on StevensMercure Singapore on Stevens
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Mercure Singapore on Stevens Guest Reviews

4.3/5
Very Good
764 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(764)
Positive reviews(731)
Reviews with photos/video(200)
Great location(82)
Delicious breakfast(67)
Offers pick-up/drop-offs(49)
Small room size(34)
Great swimming pool(18)
Has an infinity pool(8)
Delicious buffet(8)
Convenient public transportation(6)
Negative reviews(33)
Anonymous User
Superior Twin Room
Stayed in Sep 2024
Family
8 review
3.7/5
Posted on Oct 5, 2024
I was surprised that our booking doesnt show on their system that ee have to wait for almost 30mins before we can check in Anyway, the breakfast buffet is ok.
Cui Yiing Poh
Superior Twin Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Great location and convenient with shuttle bus service to get to Orchard road and other locations!
Jasveen
Superior Double Room
Stayed in Aug 2024
Couples
14 review
4.0/5
Very Good
Posted on Sep 2, 2024
Enjoyed our stay at Mercure! The pool was relatively warmer and the shuttle bus service to orchard made things more convenient for us. The nearby restaurants were fantastic - esp Grub. They served delicious pasta!
Anonymous User
Deluxe Double Room
Stayed in Aug 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Aug 16, 2024
The room size is definitely small but consider big in SG , the room is clean and all amenities i need is ready and well prepared. The location is strategic and slightly not so expensive in orchard shopping road in the area
anonymous24
Superior Double Room
Stayed in Aug 2024
Couples
2 review
3.0/5
Posted on Sep 25, 2024
Not bad overall. Friendly staffs but room is quite small . Overall good.
Response from Property: Dear Guest,Thank you for your feedback! I’m glad to hear you found our staff friendly. We appreciate your comments about the room size and will take that into consideration. We hope to welcome you back for an even better stay in the future!Regards,Piotr KupiecGeneral Manager
Guest User
Superior Double Room
Stayed in Jun 2024
Solo travelers
26 review
5.0/5
Outstanding
Posted on Jul 30, 2024
Singapore was a gorgeous city and the hotel is within walking distance to local hotspots. The staff are friendly, the hotel is clean with modern chic decor and an amazing swimming pool, gym, resraurants and cafe.
6/8
Alen
Superior Double Room
Stayed in Jun 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jun 9, 2024
5* experience all throughout. The room was very clean, staff were extremely helpful and kind. I had to check out slightly later (a bit over an hour) and they made it possible. Any time I had a request, they would send someone within 5 minutes to assist. The amenities were top class, enjoyed the gym and the 2, yes 2, pools were phenomenal.
kvin
Superior Double Room
Stayed in Sep 2024
Travel with friends
16 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Great place, Cosy corner with city view.
Guest User
Deluxe Twin Room
Stayed in Jul 2024
Family
10 review
5.0/5
Outstanding
Posted on Jul 20, 2024
Small room but beautiful hotel. Location great. Breakfast amazing
6/7
T
Superior Twin Room
Stayed in May 2024
Family
70 review
2.5/5
Posted on May 28, 2024
Cleanliness very poor, with dust over tables and remote control. Room cramped. The common parts like lobby, podium, infinity pool however look good and grand. There's regular shuttle to downtown like Orchard Road where shopping can be done. Overall I would not choose this hotel again.
6/11
Response from Property: Dear Guest,Thank you for sharing your feedback. We are glad to hear that you like the overall ambiance of our lobby and infinity pool and appreciate the complimentary shuttle service from hotel to orchard. We appreciate your comments about the cleanliness and will continue to strive for improvement. Sincerely, Piotr KupiecGeneral Manager
Guest User
Superior Double Room
Stayed in May 2024
Other
3 review
4.2/5
Very Good
Posted on May 12, 2024
no bottle of mineral water was given as the tap water is safe to drink. shower water was abit faulty. unable to adjust to warm water. overall is good
Anonymous User
Superior Double Room
Stayed in Mar 2024
Couples
13 review
4.5/5
Great
Posted on Mar 10, 2024
Situated away from the busy streets of Singapore, Mercure on Stevens offers a comfortable stay with all the basic necessities you need. Comfortable bed and pillows, extensive choices for buffet breakfast, a convenience store nearby and MRT, this hotel will surely make your stay worthwhile in SG. I really recommend this hotel to travelers who prefer peace and quiet.
Hin Leong
Superior Double Room
Stayed in Jul 2024
Business travelers
28 review
4.5/5
Great
Posted on Jul 26, 2024
Near to train station
Agastya
Superior Double Room
Stayed in Aug 2024
Business travelers
2 review
3.5/5
Posted on Aug 30, 2024
i left my wallet and passport on my way to airport and i called 30 mts NO operator picked the phone , same while calling room service, used to be good in 2018 and 2019
Jin Chong
Superior Twin Room
Stayed in Feb 2024
Couples
60 review
4.2/5
Very Good
Posted on Feb 25, 2024
Comfortable room. Big swimming pool and gym. Surroundings with many restaurants within hotel area. Minutes to Orchard road.