Habyt Novena

Habyt Novena Reviews

Habyt Novena

471 Balestier Road, 329842, SingaporeView Hotel Details
Habyt Novena
Habyt NovenaHabyt NovenaHabyt Novena
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Habyt Novena Guest Reviews

4/5
Very Good
7 review
Verified reviews
Location4.0
Amenities3.9
Service4.0
Cleanliness4.0
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All reviews(7)
Positive reviews(7)
Reviews with photos/video(3)
Anonymous User
Superior Studio Queen (No Window)
Stayed in Aug 2024
Other
8 review
3.0/5
Posted on Sep 3, 2024
My first time here. Had to wait quite a while before we could get in to check in at the reception as the sliding door couldn’t open at the front. Was told that their system was down and could only get our key cards later. Had someone to walk us up the stairs to our rooms first and only gotten our key cards about 2 hours later! The bed is rather high and inconvenient to climb up to and getting down from due to some storage space below. The main highlight I like about the room is the kitchenette.
Response from Property: Dear Anonymous,Thank you for your feedback and for staying with us. We apologize for the delay at check-in due to the system issue and any inconvenience caused by the bed’s height. We're glad you appreciated the kitchenette in your room. We’ll work on improving our processes and hope to welcome you back for a better experience in the future.Best Regards,Team Habyt Novena
Anonymous User
Superior Studio Queen
Stayed in Jul 2024
Solo travelers
4 review
4.0/5
Very Good
Posted on Aug 3, 2024
Pros: Clean. Close to a small shopping mall. A bus stop just steps next to it. Kitchenette for simple cooking. Cons: No hairdryer, slippers, tissue paper. No lift, not recommended it you have big luggage. Praise to the hotel staff (the lady at the reception who I forgot to get her name) for her friendliness.
Response from Property: Hi There, Thank you for your kind review we greatly appreciate it. we hope you had a pleasant stay with us, hope to see you again.
Pei
Superior Studio Queen
Stayed in Jul 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Jul 31, 2024
The room is quite small but it suitable for 2 persons. Staffs are so nice and friendly. My room is at 3rd floor but no elevator😢 *สำหรับคนไทย ห้องน้ำมีที่ฉีดก้นค่า มาได้เลย แต่ห้องน้ำเล็กไปนิด
Response from Property: Dear Pei, Thank you for staying with us, we appreciate the feedback. The guest experience team here is always ready to assist you and ensure your stay is a pleasant one. As for this property we do not have the clearance to operate an elevator. We apologies for any inconvenience. Safe travels always. Habyt Novena
Christianus Joy
Superior Studio Queen
Stayed in Aug 2024
Couples
10 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Everything good except no elevator for this place. If you are traveling with huge luggage might be inconvenient for you.
Jody Lian
Deluxe Studio Queen
Stayed in Aug 2024
Couples
8 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Great locations! Highly recommended!
Response from Property: Dear Jody Lian,Thank you for your kind words! We’re thrilled that you enjoyed our location and appreciate your recommendation. We look forward to welcoming you back soon!Best Regards,Team Habyt Novena
ftb3
Superior Studio Queen (No Window)
Stayed in Sep 2024
Travel with friends
5 review
4.5/5
Great
Posted on Sep 9, 2024
I think I'm the first Chinese review🤔 Facilities: quite complete, hair dryer and slippers are not available, a little inconvenient The room is clean, self-service check-in is very convenient, the location is also easy to find, the nearby bus station can basically reach the whole island, and the subway is not far away
Original TextTranslated by Google
Response from Property: Dear ftb3,Thank you for leaving our first review in Chinese! We're happy to hear that you found the room clean, the location convenient, and the self-check-in process easy to use. We appreciate your feedback about the lack of a hairdryer and slippers, and we’ll work on improving these areas for future guests. We hope to welcome you back soon!Best Regards,Team Habyt Novena
Guest User
Superior Studio Queen
Stayed in Aug 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Aug 26, 2024
The hotel's service is very good and it cares about guests' needs. It can check-in in advance, and you can also ask for a one-hour delay in check-out. This hotel is a good choice for a short stay.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your positive feedback! We’re glad to hear that we were able to meet your needs, including early check-in and the extra hour for check-out. We appreciate your recommendation for short stays and look forward to welcoming you back again!Best Regards,Team Habyt Novena