Orchard Hotel Singapore Reviews
Orchard Hotel Singapore
442 Orchard Rd, 238879, SingaporeView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Orchard Hotel Singapore Guest Reviews
4.2/5
Very Good
1394 review
Verified reviewsLocation4.3
Amenities4.1
Service4.2
Cleanliness4.3
Filter by:
Sort by:
All reviews(1394)
Positive reviews(1290)
Reviews with photos/video(282)
Delicious breakfast(160)
Easy to get around(76)
Convenient for shopping(76)
Near shopping area(74)
Perfect for business trips(31)
Delicious buffet(30)
Great swimming pool(28)
Negative reviews(104)
YY Tay Alsaadiy
Grand Deluxe Queen Room
Stayed in Feb 2025
Family
8 review
Outstanding
Posted on Feb 9, 2025
Very convenient location at the beginning of the orchard road. Free from noise and yet easy access to shopping and foods along the orchard road.
Response from Property: Dear YY Tay,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations.We look forward to welcoming you again here in the near future!Best Regards,Pearlyn KohAssistant Rooms Division Manager
Show More
Paul Smith 67
Premier King Room
Stayed in Jan 2025
Solo travelers
1 review
Outstanding
Posted on Jan 12, 2025
What a gem! Clean hotel good location to shopping and MRT. Staff helpful and happy to help. Thank you to Pam for having my room cleaned and spotless everyday. For my extra coffee watchers 😊. Thank you to reception staff for helping organise my trips and taxis. Wonderful experience thank you.
Geri
Grand Deluxe Queen Room
Stayed in Jan 2025
Business travelers
90 review
Posted on Jan 12, 2025
Curt and rude staff. Clearly profiling customers. Staff should be taught to ask questions nicely. Check in took too long....10 mins per customer. I waited 26 min being 3rd in line.
Was raining and the water was coming through thr window.
Bed was creaky, soap dispenser fell off the wall.
I used to love this hotel but quite disappointed either the recent experience.
Amatariyakun
Premier Family Room With One Super King Bed And One Single Bed
Stayed in Dec 2024
Family
2 review
Posted on Dec 31, 2024
Floor in the room quite sticky can’t walk without slipper and dust everywhere on the corners we book room for 3 adults but have only 2 slippers , Widow never clean dirty as show on picture. Location is great walking to shopping center . Refrigerator is small as in picture.Hopefully my review for this hotel will be useful.
Edmund
Grand Deluxe Queen Room
Stayed in Dec 2024
Couples
1 review
Posted on Dec 22, 2024
Good experience at the hotel. We are provided with an upgrade of our room and late check out. Overall experience is good. Lobby is decorated with Christmas trees and Santa Claus. Will recommend to friends and family. Thank you
Rebecca♥️
Premier Family Room With One Super King Bed And One Single Bed
Stayed in Dec 2024
Family
4 review
Outstanding
Posted on Dec 22, 2024
This trip was a special one which we celebrated a award that my daughter received..It was such a nice stay at OHS
StepHenzhx
Premier King Room
Stayed in Nov 2024
Family
17 review
Great
Posted on Dec 1, 2024
Great family staycation. Walk about 10mins to the best shopping centre in Singapore. Love the Christmas street lighting during Nov and Dec
Esther Chia
Premier King Room
Stayed in Sep 2024
Family
16 review
Amazing
Posted on Oct 4, 2024
Booked a 1 night staycation at the hotel but booked the room wrongly without breakfast. Upon hearing this, the reception staff Wen immediately offered to upgrade my room and he helped to search for a high floor room, away from elevator as per my booking request. Really thankful for his wonderful service and kind gesture to make our day! The upgraded hotel room is spacious with sofa bed and bathtub. Did not try the breakfast but my girl enjoyed her swim at the pool in the morning. The only gripe is that water was leaking from the sink and had to place floor mat below it. The air-con is also not very cold. But other wise, the room, the location is perfect!
Show More
FKBL
Grand Deluxe Twin Room
Stayed in Feb 2025
Travel with friends
15 review
Outstanding
Posted on Feb 14, 2025
Very nice place
Guest User
Grand Deluxe Queen Room
Stayed in Jan 2025
Business travelers
63 review
Very Good
Posted on Jan 7, 2025
Helpful and friendly front desk
Stephanie
Grand Deluxe Queen Room
Stayed in Nov 2024
Business travelers
9 review
Very Good
Posted on Feb 6, 2025
Nice hotel and friendly staff. Good location, very clean.
Response from Property: Dear Stephanie,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations.We look forward to welcoming you again here in the near future!Best Regards,Pearlyn KohAssistant Rooms Division Manager
Show More
NWC
Grand Deluxe Queen Room
Stayed in Nov 2024
Family
7 review
Outstanding
Posted on Dec 24, 2024
Great room and nice bedding. Nice time spend with one another
Raj Muniandy N Appalanaidu
Grand Deluxe Queen Room
Stayed in Dec 2024
Family
1 review
Posted on Dec 25, 2024
Normal ambient experiences service
Faidzal
Premier King Room
Stayed in Dec 2024
Family
2 review
Great
Posted on Dec 27, 2024
Good can't wait to come again next year
6/9
Guest User
Grand Deluxe Room
Stayed in Aug 2024
Solo travelers
2 review
Outstanding
Posted on Oct 4, 2024
staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions."
Show More