Santa Grand Hotel East Coast - a NuVe Group Collection Reviews
Santa Grand Hotel East Coast - a NuVe Group Collection
171 E Coast Rd, 428877, SingaporeView Hotel Details
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Santa Grand Hotel East Coast - a NuVe Group Collection Guest Reviews
4.4/5
Very Good
292 review
Verified reviewsLocation4.4
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(292)
Positive reviews(281)
Reviews with photos/video(58)
Awesome rooms(53)
Friendly front desk staff(15)
Great swimming pool(14)
Easy to get around(12)
Perfect for business trips(11)
Great value for money(11)
Close to beach(6)
Convenient for shopping(6)
Negative reviews(10)
Guest User
Deluxe Single
Stayed in Feb 2025
Solo travelers
4 review
Outstanding
Posted on Feb 20, 2025
Good experience, good locations and surroundings, offering free coffee and cookies. Only take a few minutes walk to metro, bus stop, i12 Katong mall, fair price. Things are clean and the staff team is friendly.
Response from Property: Dear Mr Tan,Thank you for the wonderful review and perfect score. We are glad that you had enjoyed your stay with us.Looking forward in welcoming you back again.RegardsSylviaHotel Manager
Guest User
Superior Twin
Stayed in Feb 2025
Family
4 review
Very Good
Posted on Feb 15, 2025
Stayed on V day , 14 Feb, Fri to Sat. Sylvia the
Front desk is so professional and friendly. So kind of her to upgrade us to Triple sharing room seeing us with one young children. Appreciate the kind gesture. Our 2nd time stayed here, will definitely be back again as we like the location and amenities nearby , i12, eatery , cinema, massage that is just opposite and etc. Keep you the good work ! 👍
Response from Property: Dear Mr Lim,Thank you for the wonderful compliment and review. We are glad that you had a great 2nd stay with us.Looking forward in welcoming you again in near future.RegardsSylviaHotel Manager
fzyh
Superior Queen with Skylight & Bathtub
Stayed in Feb 2025
Couples
6 review
Great
Posted on Feb 13, 2025
Had a wonderful experience at Santa Great Hotel East Coast. The staff was friendly, the room was clean and comfortable, and the location was perfect. Will definitely stay again!
miss bluechime
Deluxe King
Stayed in Oct 2024
Couples
11 review
Posted on Nov 13, 2024
Good for money hotel. Checked out katong and east coast near the hotel.
Swimming pool is also nice, it's at rooftop
Response from Property: Dear Valued Guest, we are thankful that you chose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously, and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotel.
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Guest User
Deluxe King
Stayed in Oct 2024
Solo travelers
1 review
Great
Posted on Oct 11, 2024
That hotel is clean and worthless. The staff are friendly and respectful
Response from Property: Dear Valued Guest, we are thankful that you chose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously, and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotel.
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Ms Sk Yeo
Superior Twin
Stayed in Feb 2025
Family
8 review
Outstanding
Posted on Feb 6, 2025
Front desk staff were very friendly very Professional in introducing the hotel facilities and around the amenities.
We felt very Welcoming as a repeated guest.Location is fantastic many good food from Local Chinese food to Western food .A good location for overseas guests to see Singapore's Unique local people's lifestyle and all types of Delicious local food.
Meantime we are enjoying our stays !
Response from Property: Dear Ms Yeo,Thank you for the wonderful review and support. We are glad that you enjoyed the hotel facilities and services whenever returns to the property. RegardsSylviaHotel Manager
Eliiiii
Superior Queen with Skylight & Bathtub
Stayed in Jan 2025
Couples
1 review
Very Good
Posted on Feb 17, 2025
Cute hotel located at the heart of katong. Love katong for the vibe and food! Will definitely visit again!
Response from Property: Dear Eliii,Thank you for the wonderful review and ratings.We hope to be of service to you again in near future.RegardsSylviaHotel Manager
Halzzz G
Superior Queen
Stayed in Jan 2025
Couples
2 review
Great
Posted on Feb 14, 2025
For the price of an SG hotel, I would say it's value for money. Location is great, even has a pool above overlooking Katong area.
Response from Property: Dear Halzz,Thank you for the wonderful review and compliments.We hope to serve you again in near future.Regards;SylviaHotel Manager
Sherry5
Superior Queen
Stayed in Jan 2025
Family
2 review
Outstanding
Posted on Jan 27, 2025
Great service.
Hotel staff is very friendly and responsive.
My room is very clean and with a big balcony.
Response from Property: Dear Sherry,Thank you for sharing your experience of your stay with us. We are feeling wonderful to receive such an awesome review and perfect ratings.Hope to serve you again in near future.RegardsSylviaHotel Manager
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kittingkitty
Superior Queen
Stayed in Oct 2024
Other
203 review
Posted on Oct 26, 2024
Not worth the price. Just pure expensive
Response from Property: Dear Kittingkitty,Thank you for leaving a review after your stay. Please accept our most sincere apologies and is upsetting to hear that our team did not meet your expectations.Every valuable feedback are taken seriously and our Team will strive to improve in service delivery.Once again we are sorry for the unpleasant experience that you had. Regards;SylviaHotel Manager
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Dan
Superior Queen
Stayed in Feb 2025
Business travelers
2 review
Outstanding
Posted on Feb 24, 2025
Excellent service - swift check in and check out - would stay again - thanks!
Response from Property: Dear Dan,Thank you for the perfect ratings and wonderful review. We hope to see you again in near future.RegardsSylviaHotel Manager
erfa
Superior Queen with Skylight & Bathtub
Stayed in Dec 2024
Family
3 review
Outstanding
Posted on Dec 13, 2024
Got nothing to says cause all time favourite place to stay & relax . Services ,Amenities & Cleanliness are well maintain .. Still the best .. Keep going up yeah ..
👍👍
Response from Property: Dear Erfa,Thank you for the perfect and postive ratings and review on your stay and experience. We hope to serve you again.RegardsSylviaHotel Manager
Axell
Superior Queen with Skylight & Bathtub
Stayed in May 2024
Travel with friends
8 review
Outstanding
Posted on May 17, 2024
Awesome service. The room and environment are both very calming and tranquil. I love the area because there are many food places around and the service personnel were just phenomenon. You have to book a room to experience it for yourself. Price range together with their facilities, perfect.
Response from Property: Dear Valued Guest, we are thankful that you chose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously, and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotel.
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Guest User
Deluxe Single
Stayed in Oct 2024
Solo travelers
2 review
Amazing
Posted on Nov 1, 2024
Extremely pleased with the entire experience comparing other similar level of hotels, Santa Grand EC comfort, environment for work to its attention to details deserves 10/10 score.
Not forgetting the reasonable price and facilities
Response from Property: Dear Valued Guest, we are thankful that you chose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously, and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotel.
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Stacy Chang
Deluxe King
Stayed in Oct 2024
Couples
1 review
Amazing
Posted on Oct 9, 2024
Ladies at the front desk are very very nice and helpful. The room is spacious and the bed is very comfortable. I enjoyed my stay here!
Response from Property: Dear Valued Guest, we are thankful that you chose Santa Grand Hotel for your stay. Thank you for the compliment and comments. Every valuable feedback is taken seriously, and our Team will strive to improve in service delivery. We look forward to seeing you again and will always have your needs as our highest priority. Team Santa Grand Hotel.
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