Shangri-La Rasa Sentosa, Singapore Reviews

Booked a staycation with family of 5. Love the location as it is out of the city and near to the beach. Kids friendly hotel with kids club and nice pool play area for difference ages. Buffet breakfast is good with different varieties mixture of local and international.

The staff are all very helpful. The hotel is really for families specially with toddlers. My daughter have fun. Thank you we will book again 🥰

Great place! Such great hospitality prepared a birthdya surpise with a bottle of wine! Love the team

1st stay at rasa sentosa and definitely be back again as their service is excellent, full of program for the kids and adults too! The team did room deco n prepare cake for my husband's birthday which really surprise him! Thumbs up 👍

Nice hotel with a lot activities for the kid. Got free room upgrade and small cake for birthday celebration. Good location with private beach and nice pool, buffet breakfast with a lot varieties. The only improvement suggestion is to have a coffee machine inside the room.

Overall a wonderful experience and a great place for family holiday. Lovely beach, pool, activity, buffet breakfast and room service.

Great location, nice view during sunny days.

The hotel staffs are warm & helpful, room for anniversary well decorated & a cake for my son who is going to birthday in 2days time! 10min to Universal Studio but 20min from USS as need to go through the bridge & uturn back! Bit old where there are mark on mirror, stretch mark at wood frame which not well maintained Baby cot is in good condition & safe! Good breakfast buffet, worth addin to your package!

The room is as shown in the picture. There are many activities at the pool schedule for each day though I didnt get to try them. The staff were friendly when I first arrived the hotel. The breakfast was good! It is a good recharge and getaway from the city.

Best experience. Celebrating our 10 years anniversary. Everything is a goodvibes. My wife enjoy the staycation. We will back again with our son.

Very good location and beautiful view

From the check in until our end of stay was amazing. The staff were helpful. They have a WhatsApp "service counter" 24hrs any question get immediate response. Kids friendly hotel from the indoor playground to all other facilities such as swimming pool and beach activities were great!

Overall for kids - very good. Hotel is pretty old, facilities are old, example no bidet for washing. Toilet wc cannot go for continuous flushing (very old concept). Service wise. Frankly speaking not up to make for a 5 star ⭐️ Forgetful staff, not attentive staff whom makes checking in and extending a hassle due to long waiting. Staff do not have the habit of greeting customers. Instead spot then playing handphones. Hence very unique to see all these scene.

Thanks for the excellent service from beginning the gentlemen who asisted our smooth check in, poolside and breakfast.