Top rated hotels in Sioux Falls

Holiday Inn Express & Suites Sioux Falls Southwest
4.3/523 Reviews
Stayed here October 17 & 18, 2021. We stay at Holiday Inn Express locations a lot and this was the absolute worst we've ever been to. It is no where near the level of other HIE facilities we've stayed at. Property was understaffed, to be sure. Check-in person not exactly helpful. Other (limited) staff seemed quite good, though. 2nd floor Room very dated and not the cleanest. The carpet was separated from the floor in places (see photo). Very low hot water pressure in bathroom (see photo). Did not try the shower. Breakfast was sp**** and hot food consisted of a limited amount of reheated breakfast sandwiches only, and no pancake machine. Coffee seemed to be yesterday's. Most food was gone by 7:30 and not re-stocked. To top it off, the south outdoor entry door mechanism was sticking and did not latch properly. This would allow access to someone without a key-card. Informed the desk clerk and he said that they were aware of this, but the repair part is back-ordered (as many things are these days).
Holiday Inn Express & Suites Sioux Falls at Empire Mall
4.3/5105 Reviews
Rented a suite— very spatious & nice room. Close to everything & can walk to several eateries & shops. The only negative was around 9pm at night they would turn on the security lights in the parking lot in front of the hotel & they shined (way too) brightly into one’s room. They essentially are floodlights! Would be nice if the lights were directed downwards! The breakfast is wonderful! They have an assortment of hot food items including omelettes, sausages, biscuits & gravy, pancakes, French toast & the usual food fare. I liked how they put pairs of sliced bread, bagels and English muffins in zip lock bags for sanitary purposes and how they had hand gel dispensers in the lobby and near the entry and exit doors to hotel. My only suggestion is that they extend the breakfast hours. An end time of 9:30am is way too early especially if you have been out celebrating a special family function such as a graduation & want to sleep in. 😉

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