Made reservations online for my mother and for me & my wife. When we got to the hotel, they couldnt find the reservation. The phone number we gave the credit card to obviously didnt talk with the front desk both had different information. Had to make reservations for one night then check out then recheck in but even that got messed up and had to explain ourselves. after the first day my wife and I came back to a room beds were not made towels still on the floor. Was not communicated that when you stay they do not go into the room and clean would have been nice if someone said something so there were no expectations. The call center who takes the reservations and the front desk need to speak to one another. not one time did either oone of them know what was going on with the other...