Hotel restaurant terrible. You wait ages for you order and despite the fact that you ordered Milanese veal cotlete you get chicken breast cotlete. You comply and you hear from the manager that it is a mistake in the menu. The manager was not surprise so I assume its a standard practice here. The only thing you get is a euro 9 discount from your bill. In fact before you order here, please read the first page of the menu where you can find the instructions and warnings for the client- never seen such a thing before. We should have left at this point but gave them a chance. In vain. The food was awful- grilled vegies served 30 min before the main dish, although we asked to be together. The first and worst Italian disappointment.