Anggerik Garden Hotel - AG Hotel Reviews

Response from Property: Dear Erul, thank you for sharing your feedback. Late check-in is hassle-free with our 24/7 reception service. The receipt reflects our pay0ut rate (payment after commission), as our system only displays the pay0ut rate. The standard weekend w4lk-in rate for that room type is RM90.We genuinely regret any concerns about the cleanliness of the bedsheets and floor. Your feedback is invaluable for our continuous improvement. During your stay, please feel free to reach out, and we'll promptly address any concerns.Your comfort is our utmost priority, and we eagerly anticipate the opportunity to enhance your future stays. Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience.Regards, Luna.

Response from Property: Dear Zeiss, Thank you! We're thrilled to hear you'll be coming back for your next trip. Glad the location was easy to find. We look forward to hosting you again!Regards, Luna

Response from Property: Dear, Thanks for the kind words! Delighted you enjoyed our front desk service. We aim to make your stay worthwhile and look forward to hosting you again!Regards, Luna.

Response from Property: Dear Eric, Thank you for your feedback! We're glad to hear everything else was fine for you. We apologize for the weird smell and appreciate your understanding. We'll address this issue to ensure a more pleasant experience in the future. We hope to welcome you back soon!Regards, Luna

Response from Property: Hi dear, sorry for your experience.We have taken steps to ensure that all pillows in our hotel rooms are regularly inspected and replaced when necessary. It is our fault that we failed to notice the smell of the pillow while changing the pillow case. Thank you for bringing it to our attention. As for the stain on the bedsheet, it is a permanent stain that cannot be washed away. But we will continue to look for other methods to remove it.Once again we apologize.🙏🏻A small advice: Feel free to inform the receptionist of any problems you are experiencing. They are always available to help u~TQ💓

Response from Property: Dear Teoh,We're delighted to hear your girlfriend's family had a great stay! We appreciate your positive feedback and eagerly await the opportunity to welcome them back. Thank you for choosing us!Regards, Luna

Response from Property: Dear Jems, Thank you for your review! We are very happy to hear that you think our hotel is very good, clean, and comfortable, especially for families. We hope to see you again in the future! Best Regards, Luna

Response from Property: Thank you for the review and rating given. We really appreciate you taking the time to give our hotel a good review. Thank you 🥰. Welcome back anytime~ Regards, Ariel.

Response from Property: Thank you for your feedback! We are glad that your stay was generally smooth. We look forward to seeing you again!

Response from Property: Wow thanks for the feedback! We really appreciate your feedback and the photos you took are beautiful! Please come again when you visit here! Regards, Ariel.