GOOD The spa is wonderful. Spacious with lots of interesting areas and outside space. Great treatments. A pool for lap swimming in the basement. Staff, mostly young, are lovely and helpful The Lobby area is excellent, squishy sofas and candlelight. Very hygge. Breakfast is splendid. Lots of choice and replenished frequently. Design features in hotel are fabulous. NOT SO GOOD The spa is very busy at the weekend. Large parties of young adults making all areas very congested. My room - 134 - was the furthest away possible in the hotel. Next to a road, so noisy. Compared to other rooms it seemed quite basic so query over room allocation protocol? The Carl restaurant is an elegant space and efficient service. But limited choice over a few days.. Some dishes good but a lentil dish was dreadful. Some beluga lentils with a small hassleback potato, swimming in a watery pommes purée. Very overpriced.