Holiday Inn Chicago North Shore, an IHG Hotel
Latest booking 22 hrs ago
Stayed here on our way out of Chicago for a night. And where to start. The place is a maze. A business motel style at best. No proper directions to where to park for which block. Definitely not an IHG standard hotel. Then to add it all up, in addition to the run down walls, faucets, rooms there were weird noises coming from the fridge, ac, bathroom. The internet was spotting all evening. There was a huge spider in the bathroom (😳😳😳) and dirty towels/rags laying outside rooms (YUCK!!!). To top it all up, the bed sheets had dried blood stains on the sheets (OMGGGGGG!!!) and bed sheets are TORN and un ironed. I called the front desk to complain and she (I believe her name was Chelsea) not only sounded not interested at all but very unapologetic , rather didn’t care. Seems the people running this place are cutting corners and really don’t care about the well being or experience of their customers.
105 Reviews