Rainbow Mountain Resort - Lgbtq Friendly

The staff was friendly and hospitable, but the resort was very clearly understaffed. There were one or two employees who seemed to run the show with multiple responsibilities. The wait times for food from the bistro kitchen were terribly long, and the food came out lukewarm. The servers were busy and un-attentive...we had to ask for everything, right down to the ice water. The facilities were outdated and in terrible condition. The heating in my cabin stopped working twice, as the breaker/circuit kept shorting. My friends also had issues with heating and plumbing in their rooms. Perhaps in the peak of summer this place has a better staff to take care of things, but overall we were underwhelmed and decided to just make the best of our stay. Next time we'll likely do our research and head somewhere else for a getaway.

The room had a weird odor, but other than that it's ok for a single night stay.

The pictures do not represent the reality of the property. It says it's a 'resort' but our room was a motel/cabin room that had no windows in the front. There was an event that weekend for Crossdressers/Transgender folk, which we found out about when we arrived. I have no problem with people doing their thing but it's not our thing so it was awkward to be there. We left and I have had no success connecting with Travelocity to get a refund.

We were not expecting much for the price, but… At least hot water (they rigged the shower so it doesn’t give you hot water just lukewarm) and NO HEAT (AC only). Staff was nice and apologetic but extremely slow for dinner/breakfast. We missed the club, so we only stayed for the night. Your stay is literally just a small ROOM and bathroom with paper thin walls. We stayed at the Cherry Room Lodge, which looked like a two-family house converted to a bunch of rooms. You will hear everyone going in and out. It was such a disappoin**ent as there is a community out there who would book this kind of resort, but the poor service and lack of basic amenities really dissuades us from coming back again. Do not expect: a fridge, microwave , hairdryer, warm blankets - not anything really.

Was good for the night. Bathroom light was dead when we arrived, mentioned it to hotel personnel & nothing was done about it. Tv didn’t work. Only provided a thin fleece blanket Top sheet to cover up in.

Out of season is just us.

Room was dirty, bathroon with a broken faucet, no garbage can in room, room with a foul smell ,. Night table in one side of room, not close to bed. Bed was un firm used an abused... stairs the get to room was unsafe. Wood stairs boars were not secured.. also with green mold. Place did not have disabled people's access.. never in a life time, I saw nothing worst..considering that as a former marine, I had seen horrible places...

We were very disappointed with the condition of the property. We had a king room which looked nothing like the rooms shown on their site. The room was poorly lit…one lamp in the entire room with a 15 watt bulb. Unable to read in the room and depressing to be in. Air conditioning did not work at night. Bathrooms appeared to be recently renovated but a 1/2 assed job. Tile work seemed unfinished. Hole in the door and peeling rusty pain on door frame. Safety latch on the door to the room was broken making us feel very unsafe. Staff had very limited proficiency of the English language. No pool towels. Our room was supposed to have a refrigerator per the description on the website. Ours did not have one. Minimal food. Night club was depressing. 10 people in the whole club. Pool chaises dirty and broken. Really a shame. The place has such potential but it’s clear that the people who are running the place don’t know what they are doing and don’t care to do the simplest things to make their guests feel welcome. I would not recommend the Rainbow Mountain Resort.

The grounds of property was beautiful.