Comfort Suites Smyrna

VERY LITTLE TRAFFIC GREAT BREAKFAST EVERY MORNING NOTHING I DIDN'T LIKE THANK YOU VERY MUCH :)

I was checked in by Sam who was curt (definitely no southern hospitality), and left me with the impression he’d rather I not have disturbed him. He gave me two room key cards (I had to ask for the second) without a typical sleeve but with our room number written on a sticky note and stuck to one of the key cards. The hotel did appear new and was exceptionally clean. There was one elevator for three floors. Our room was nice but the refrigerator in the room had a missing support on the left front requiring one to use two hands to open the door without it tipping. There were plenty of large bath towels (4). More importantly, our beds allowed for a great night’s sleep. Our breakfast was an adequate, basic breakfast but tasty. Christy checked us out as she pulled double duty between the front desk and servicing the breakfast line, checking and replenishing more often than I’ve seen dedicated staff doing in most hotels.

This place is nasty. Hairs, stains, and smells all over sheets and towels. Lights are never turned on in sitting areas, or halls. Sticky substances on all tops of surfaces in rooms. Finger prints on everything. This place is just nasty. The entire hotel has a very strong smell air freshener smell to cover up all the nasty smells you’ll discover later. Grimy TV, grimy hair dryer, dirt and mud in elevator. This hotel could be very nice, but instead you are left wondering is my sheets and towels even clean.

Good hotel. front desk person was pretty non existant. did not speak, i had to holler to get him to come out. otherwise the room ok, bed was a little hard, but room was clean. had all the standard stuff in it.

Dirty tissues on bathroom floor. Sock from previous guest found in the bed. Guy running the desk in the evening of July 5th was quite rude. Never again at this place!!! For $130 I would have expected more. Felt like price gouging. 🥺

I have stayed here several times because of work. The owner Sam cancels my reservation every time and remakes the reservation removing my rewards number. They also give you a hard time if you have to leave early. There is no breakfast except a frozen burrito that is terrible. He never greets you with anything more than an attitude. Doesn't respond to a simple hello or how are you. Spending 60+ nights a year in this hotel you'd think he would be more friendly. I will spend my nights elsewhere. Jose is the kid in the morning and he is never at the counter and you have to wait or he is on his phone scrolling.

Cons: Bloody mattress (bleached and flipped over - see pictures) Ripped sheets Toilet didn't flush Bathtub didn't drain Dollar Store breakfast burritos for "Free Breakfast" Musty room smell Heavy cloud of air freshener when on main floor Pros: Spacious room Good water pressure

The owner Sam is a complete ****. I stayed here 30 nights plus a year in the past. No more. Terrible attitude… filthy rooms. Usually a rough crowd standing near the bottom floor window till late at night.