AMAR Design Hotel by HMG

I stayed in a corner room with a bathtub. The room was more spacious than I expected, and the bed was really comfortable, so I had a relaxing stay. Breakfast was average. There’s only one elevator and it’s quite slow, so it’s a bit inconvenient if you’re staying on a higher floor.

Hotel was nice, glad that I’ve found it online, it’s hard to find a good hotel to book online due to tons of negative feedbacks, but this one has a great feedback so I booked it. And it did not disappoint me. Hotel is clean with good fragrance that you can smell the moment that you’ll enter the lobby / reception. Service is great, friendly and accommodating staff. The room is spacious, seems like a 4 star room for me. They serve breakfast, with tons of seats where you can relax after check in while waiting for your next trip or flight. I forgot my bag in their lounge area / lobby before I went to their restaurant to take coffee. Then was in a hurry to go to the car service I booked outside when it was already time to go to the bus station going to Romania. After arriving at the bus station, I noticed that my bag is not in my possession, when I was about to get my other phone. Because I have other luggages to carry and was in hurry. I was worried sick that it will be lost, my bag, glad that it was there. The staff handed it over, they kept it, and nothing was missing. After getting it, I got an email from the booking app where I booked the hotel, telling me that Amar Design Hotel contacted them saying that I left my bag at the hotel. And they were asking for my contact number to reach me, they were to kind to do that right immediately. But I already got the bag. Still thankful and grateful to their staff. I would definitely check in here again when I get back to Sofia, and will recommend it to friends who are traveling here. Thank you. It was a nice stay, and their service made it even great!

Amar Design Hotel is a gem and located in a quiet street in Serdeki only 3 minutes walk from the busy Lions’ Bridge and 15 minutes walk from the Central Station. Many restaurants and cafes in the neighbourhood. I was a walk in customer without reservation and welcomed by the receptionist. According to the receptionist was the hotel completely refurbished 8 months ago, hence everything looked and felt very new. The elevator had glass windows on the outer side, hence a view. My room was perfect with a double bed. One of the best beds I have ever had in a hotel, firm and excellent. The large TV had many well known international news channels in various languages. Because the hotel is located in a very quiet street, I turned off the A/C and opened the window fully during the night. This is the way I prefer it. No problem and no noise, due to almost non-existent traffic at night. The bathroom was very modern, although fairly small. Also the in-room safe was small. There was a fully stocked mini-bar in the room. Evacuation plan very clearly marked on the inside of the door. Because I had to check-out before the restaurant opened the following day, a breakfast box was offered to me. I accepted this offer and upon check-out at 06:30 a new receptionist saw on his screen, that a breakfast box was ready for me. He collected it from the kitchen, so very fresh. Thank you and well done Amar Design Hotel. Next time I visit Sofia, I will definitely return to your hotel.

The hotel had an excellent location and was clean, but that's where it ends. The staff was not that friendly but helpful. The room was modern but very warm and noisy. The bathroom is extremely uncomfortable. The drain is in the middle of the bathroom, which is extremely illogical because you can no longer enter the bathroom after a shower without shoes to do your hair or go to the toilet. There are no electrical outlets in the bathroom. The breakfast is of poor quality. Everything is industrial, and the person in charge is extremely unfriendly. Fruit juices are not replenished and the eggs, fried bacon and other hot dishes are cold because the appliances are turned off. This was the case for 4 days. I made a comment about the fruit juices and the dishes, but this was not responded to. The rest of the breakfast was also not properly replenished. Think carefully before booking this hotel.