Bergland Design- Und Wellnesshotel

Lovely hotel and spa. I enjoyed the stay and found the half board option very appealing.

Food and service is terrific. Everything is clean. Spa is nice. My daughter loved the outdoor sauna. Minor suggestion would be the pillow. Maybe there are more supportive kind, but we didn’t ask the front desk.

There is no better hotel than the Bergland! It is such a wonderful experience to stay here and the whole family were so sad when we had to leave! Everything is thought through with so much care and attention. We stayed with children aged 6 & 8 and the Easter hunt was incredible. The special touches delivered to all guests were flawless. We used the beautiful spa each day after skiing and had a wonderful signature massage. The dining room is always a lovely experience and the staff are just fantastic! This was not our first visit, and we really hope to return again very soon!

Yet again a truly wonderful holiday at the Bergland hotel! What makes it special is the outstanding design plus the staff many of whom have worked there for decades. In service we again had the pleasure of first class waiters Fenec, Robin (soon to be sommelier), Helena and her sister plus many more. Breakfast buffet is wonderful and the a la carte dining too notch! Reception staff has been starkly upgraded - the team is responsive and very guest-focussed (thanks Bas and others!) Bar staff is also excellent and they can prepare any cocktail of your liking. Not least thanks so much to Sara for hosting our ski safari this time and spending so much time with us (best of luck for your endeavours). Also wonderful to see co-owner Siggi again who takes his time to speak with all guests. Only considerable downside this time was the SPA service. While facilities are great service is sub-standard. We booked a massage and were allocated a slot, no asking about preferences, prior medical history, welcome for intro. No info on prices were provided (€89). We were allocated a male therapist without checking if we’re comfortable with that and when noting that we were not the staff didn’t bother and still didn’t change. The massage then was awkward and hastily conducted as also the therapist realised us being uncomfortable. When we asked to speak to the SPA manager they didn’t revert. Our table neighbours noted a similar occurrence where their teenager daughter also was treated by the male therapist without checking if they felt comfortable. Further the dress code in the sauna area was not enforced which again made the visit uncomfortable. As we very much love the hotel we hope this issue will be addressed.