Camino a Xcaret Carretera Federal Chetumal - Puerto, Avenida Benito Juárez, 282, Akumal, Quintana Roo 77710, Mexico
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When you stay at Occidental at Xcaret Destination - All Inclusive in Playa del Carmen, you'll be by the ocean, within a 5-minute drive of Xplor Theme Park and Xcaret Eco Theme Park. This upscale property is 5.1 mi (8.3 km) from Quinta Avenida and 5.2 mi (8.3 km) from Playa del Carmen Maritime Terminal.Show More
Royal Suite (Level Unlimited Xcaret Xperience-Basic Entrance)
2 Double bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
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4
Junior Suite (Unlimited Xcaret Xperience-Basic Entrance)
2 Double bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
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Guest Reviews(102)
4/5
Very Good
Verified Reviews
Cleanliness4
Amenities4
Location4
Service4
Guest User
April 5, 2022
The second time I went, it was so beautiful. There is a paradise next to the hotel, and there are various passages to go there. The hotel itself is fun, an all-inclusive hotel with lots of restaurants. The only downside is that the location is a bit windy and the hotel has a good location for snorkeling, but it depends on luck. The facilities are very good, and it is basically 200 pesos a person from the airport.
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Guest User
June 22, 2021
Not bad, better than expected, the park is very close, it is very convenient to watch the show at night, and will stay next time, a good experience, I like it, I like it, I like it, the meal needs to be improved.
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Diego
March 16, 2024
The resort was amazing the pools are amazing the staff is always friendly and ready to help. The check in and check out was fast. The beach area is great to have a good time and enjoy sunrise. Only feed back will be around the time share information was not need.
Cindy Margaret
March 16, 2024
Staff was very friendly and accomodating.
Luis and Otillo in the Lagoon Buffet were amazing! They made our stay very special.
There was not enough coffee avaukable in rooms and no ice in the building. Would have been nice to be given an activities calendar at check in. Missed out on so much that was suppose to be part of the inclusive pkg. Even the informatuon staff didnt know the schedule.
Francisco
March 16, 2024
Exellente place tonenjoy ur vacation
Jessica
March 16, 2024
Fabulous property. Friendly staff and beautiful clean pools
Anouk
March 14, 2024
- if you are noise sensitive like we are (in bed early) ask for a room away from the lobby. We asked to move after first night due to music / loud people. The service was excellent and provided us a perfect room for our needs 🙂
Here now and loving it! If it helps:
- dream resort for active / outdoorsy nature people. Lots of walking to do (I run 5km on the resort every morning). Snorkeling at the beach. No seaweed as it’s an inlet (no waves either).
- Xcaret around the corner.
- I love the food and food option. Great healthy choices available too like raw vegetables, fruit, etc. Egg whites and cottage cheese in the mornings.
- animals and nature aplenty!
- lovely people who work here, clean resort. Just a dream to be here really
- edit: pretty good gym too!
Loving Xcaret and its proximity, happy we took the full week pass as we just go in the mornings and then come back. Something to explore every day.
The (for us minor) challenges that may be harder for some people:
- lots of walking type of resort. Beautiful big area, but some ground to cover. Perfect for us, but if it’s not your thing…
- if you have intense allergies, be careful with buffet. Husband is deadly allergic to pecans for example, and desserts have these without notice of ingredients, plus people use the same scoops for desserts so ‘contamination’ of ingredients is possible. We’re fine with this, but feel it warrants a heads up
- the no chairs at the pool situation is real. No problem for us as we don’t car
Gilbert
March 15, 2024
The property was very clean and beautiful!
Marlene Ann
March 14, 2024
The resort is simply beautiful. Lots of wildlife. The buffet was excellent and we ate many meals there throughout our stay. The spa is top notch.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age
Fee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
Opened: 2016
Number of Rooms: 1099
When you stay at Occidental at Xcaret Destination - All Inclusive in Playa del Carmen, you'll be by the ocean, within a 5-minute drive of Xplor Theme Park and Xcaret Eco Theme Park. This upscale property is 5.1 mi (8.3 km) from Quinta Avenida and 5.2 mi (8.3 km) from Playa del Carmen Maritime Terminal.
Treat yourself with massages, body treatments, and facials. After dipping into one of the 7 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Le buffet, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 11 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 765 air-conditioned rooms featuring free minibar items and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Services & Amenities
Most Popular Amenities
Sunbathing Area
Outdoor Swimming Pool
Exclusive Beach Area
Beach Volleyball
Diving
Snorkeling
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Public ParkingFree
Airport Shuttle ServiceAdditional charge
Bar
Nightclub
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
Multi-Function Room
Children's Playground
Kids' Club
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Multi-Function Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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