Royal Square Hotel - NEC & Birmingham Airport Reviews
Royal Square Hotel - NEC & Birmingham Airport
117 Coleshill Rd, Marston, Solihull District, B37 7HT, United KingdomView Hotel Details
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Royal Square Hotel - NEC & Birmingham Airport Guest Reviews
3.5/5
48 review
Verified reviewsLocation3.5
Amenities3.5
Service3.6
Cleanliness3.5
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All reviews(48)
Positive reviews(9)
Reviews with photos/video(2)
Negative reviews(1)
aslamwaqas
Classic Double Room
Stayed in Feb 2025
Couples
6 review
Posted on Feb 17, 2025
Bed was not comfortable and the room is not suitable for couples
Guest User
Classic Single Room
Stayed in Apr 2024
Solo travelers
3 review
Posted on Apr 12, 2024
good，It's quiet, good hygiene, friendly service staff, of course cheap, good experience
Guest User
Standard Double Room
Stayed in Mar 2025
Business travelers
13 review
Outstanding
Posted on Mar 13, 2025
Decent hotel.
Przemyslaw Olewniczak
Standard Single Room
Stayed in Oct 2022
Solo travelers
1 review
Outstanding
Posted on Oct 2, 2022
Nice and cosy. Perfect for one night. Complimentary bottle of water, soap, shampoo and shower gel.
Response from Property: We are always pleased to receive feedback from our guests in relation to their stay with us, and we are delighted with your rating and comments. Thank you very much for your candid review. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience to our guests in the future. We are looking forward to having you back the next time you are in the area. Stay safe! Best regards, Royal Square Hotel
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Anonymous User
Classic Single Room
Stayed in Jun 2024
Business travelers
36 review
Posted on Jun 26, 2024
Convenient because it is close to the NEC exhibition center and the airport. Very small room. The shower had problems but the staff is very good
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Anonymous User
Classic Double Room
Stayed in Sep 2023
Business travelers
34 review
Posted on Sep 30, 2023
Advantages: Near the NEC, it takes 40 minutes to walk and less than 10 minutes to drive. The boss and staff are very friendly.
Disadvantages: The hotel is run by Indians and the environment is dirty and messy. I couldn't tell whether the room and bed smelled like sweat or something else. The smell was very strong and the supplies were shabby. It felt like they had not been cleaned. I stayed for four nights and it was not cleaned. The parking fee was 6 pounds per night. The breakfast was 7 pounds and there was no protein. There were no eggs either, just two slices of bread…
This is the worst and uncleanest hotel I have ever stayed in😭
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Response from Property: We are always pleased to receive feedback from our guests in relation to their stay with us, and we are delighted with your rating and comments. We are glad that you loved our accommodation, and it feels great to know that our staff and service left a positive impression on you. Thank you very much for your candid review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your ratings about aspects of the hotel that need updating. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience to our guests in the future. We are looking forward to having you back the next time you are in the area. Stay safe! Best regards, Royal Square Hotel
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Anonymous User
Standard Double Room
Stayed in Mar 2023
Business travelers
147 review
Outstanding
Posted on Mar 24, 2023
It is very close to the work address, and the transportation is quite convenient, but you have to rent a car. The next day I found out that the hotel was bought by the Indians. The breakfast is too average, even the coffee is rushed.
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6/9
Response from Property: We are always pleased to receive feedback from our guests in relation to their stay with us, and we are delighted with your rating and comments. Thank you very much for your candid review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your ratings about aspects of the hotel that need updating. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience to our guests in the future. We are looking forward to having you back the next time you are in the area. Stay safe! Best regards, Royal Square Hotel
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