Willowbank Resort

The staff was excellent, but other than that I didn’t enjoy my stay here. The rooms need serious updating and the housekeeping could be better. The views of the ocean were relaxing, but there is no beach as advertised. There’s a patch of sand to admire the ocean. If you want the beach, you need a taxi to go to Horseshoe Bay Beach.

This resort is blessed! The peace you find here can only be experienced. From all the staff who are kind and friendly. To the rooms which are wonderfully situated and maintained. Breakfast was yummy and all pastries where made fresh. It was the perfect place to come back to after a long day of sightseeing or diving with Blue Water Divers. We are hoping to visit again in a year or so and bring our friends to experience Bermuda and Willowbank Resort. Thank you to everyone who made our trip so memorable!

the view

I had stayed at Willowbank in 1969 as a teenager and wanted to take my wife there at some point, and so it was my first choice for celebrating our 50th anniversary. I was thrilled that it was still there after all those years and it hadn't lost it's charm. In fact it has grown and provides a lot for anyone: couples, family, groups, etc. It is also a conference centre as well, and does weddings and other events. A hurricane had come by a few weeks or so earlier (but no damage as it only slightly grazed the island) and so the number of visitors was down from usual so we felt like it was a very special, quiet place for us to enjoy. Comparatively, Bermuda is an expensive place to visit (and live) but we felt it was well worth the price. Since the number of guests was down they automatically upgraded our accommodations to one of the nicest ones available and we loved it. The ocean and sunset views straight out of our unit were simply spectacular. The food was excellent in their restaurant/dining room. They have their own beautiful beach in the cove and we enjoyed many lovely quiet hours there. Among all of the beauties and amenities perhaps the most striking aspect of Willowbank is the management and staff. What wonderful people. I can't say enough about how nice they all are! Bermudians are warm lovely people and we thoroughly enjoyed our time at Willowbank and on the island.

Staff is top notch - friendly, helpful, available. Gave great advice on places to see, local restaurants, etc. Beautiful views of the ocean. Sparkling pool two small, private beaches on site. Tips for travelers: learn the local bus system - safe, convenient, predictable. Also, there is a food shop a short ride by bus in Somerset for incidentals. Enjoy!

The property is gorgeous. The staff was helpful and friendly. Excellent beaches for snorkeling and hotel grounds.

I was unable to get a response for Reservation after 6 calls to reserve. This is very similar to 2 years prior after making several direct calls. Staff is not propery trained in hotel management, unfortunately!

I have very weak legs and had trouble getting up from toilet as it is very low. And can not take shower in tub. Next visit I will need handicap room.

Beautiful beach front. Private Clean