(1) The hotel name is extremely misleading! It says "Milan X Hotel", but it is actually more than 40 kilometers away from Milan! It is no longer in Milan!
We only discovered this problem after arriving in Milan. We contacted the hotel immediately, but were severely rejected. The service attitude of the room service was extremely poor! They just refused to check out. I contacted them very early to check out, which would not affect their secondary sales, but I was still rejected with a very bad attitude. When we wanted to take a step back and get a little compensation, they could sell the room to other guests, but this request was not affirmed. In the end, we did not check in (it was too far from the Milan Cathedral and other city centers! The hotel name is too misleading!)
(2) The attitude of the hotel staff was extremely bad, especially when they heard that they were Asian tourists, the disdainful voice gave people a very bad impression.
Definitely avoid it!
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