I’ve just stayed at this hotel for 3 nights and I definitely won’t be going back and I wish I’d read some of the recent reviews before I came. It’s true, there is no recognition of the Marriott reward status at all. This recognises people who regularly stay at Marriott hotels and spend a lot of money at Marriott hotels but for some reason this AC doesn’t seem to care about that. I checked in, no recognition. No room upgrade, no mention of breakfast, no welcome gift. Nothing. In the evening when I returned I asked about these things and was told at AC hotels the only thing I am entitled to is $10 per person room credit. Apparently I chose to decline that and take points instead. I didn’t because I was never asked. The evening reception person said he would amend that. I then asked what I could use the $10 credit on. I was told mini bar or the bar but for some bizarre reason the bar doesn’t open at weekends which includes Friday night. This hotel really is in the middle of nowhere so why wouldn’t it at least have the bar open every night. The hotel is full this weekend. Wouldn’t the bar be busy if it was open? I’ll leave my review at that but basically, don’t expect much from this so called Marriott hotel. I won’t be staying at an AC hotel again.
Excellent
37 Reviews