Hotel Palazzo Guardati

Excellent hotel. You can't beat the location and staff are great. Excellent breakfast, room is large, and bathtub is deep! The rooftop is gorgeous and the views are spectacular. Only negative is it's a loud hotel. I was in 103 and could hear my neighbors above and beside me. Nothing some ear plugs can't address but something to be aware of.

Goood location

-Selected a double bed and found 2 singles pushed together. Complained to duty manager and he could only provide a topper maybe, the next day (i had to ask for it he never offered a solution,) - amenities in bathroom =only shower gel. No body lotion no shampoo, nothing..just a very bad shower gel - some lights in room not working in the ceiling, i requested them to be fixed, as we couldnt see properly without ..= nothing - breakfast....coffee (in italy mind you) was very bad and 1 type of ham and 1 type of cheese. Some sweet options yes. -breakfast in the room option- only coffees and cereals are included with the basic charge..everything else you have to pay extra...so ham and cheese extra, egg ..extra...pls note we were also told not to go for breakfast at 9am as room is too small... -room amenties - no kettle no coffee machine no slippers no robe -worse thing also room was near housekeeping room. chaos laughing and shouting from 7am, impossible to rest and sleep past 7am on holiday after 7hrs traveling, and continuing all day including afternoon hours 2pm 3pm where we tried to have a small rest on some days..impossible as complete chaos and noise at those hours. Rude staff in general and even when we saw a cockroach outside room at night and phoned reception, he had no spray and told me it will go away tranquillo. Thats it

Close to shops and very central but the facility was on the very limitted items in room .no showercaps, no conditioner or lotion was in rooms. They have closed the roof due to rain we were not allowed to even sit there . Our window opened to another private appar**ent looking at theur ugly kitchen.Actually that was the only reason for me to choose this hotel.Breakfast was good

We really enjoyed our stay here! Centrally located, easy walk to all shopping and restaurants. Entrance is on a pedestrian only, narrow cobblestone alley off the Piazza Sant’Antonino - a little tricky to find when you first arrive. We stayed on the top floor in room 307 - with a balcony and lovely view. The room was large and the shower had great water pressure. The staff were kind enough to provide ice for us each night when we came back with a bottle of wine. I would absolutely stay here again!

Utterly underwhelmed and regret booking this hotel for our last holiday night. Rude staff, all about them and their process. I walked into the hotel with a ton of luggage simply to be harangued about their need for passports. No offer to help. Boring and outdated hotel. Lazy self entitled and utterly forgettable. I wished we’d gone back to the beach house at quarter the cost. Felt unlucky to be here. They won’t care about this review. In decline. Don’t come.

Lovely room, great roof top, perfect location. Staff was excellent

This location is magnificent, just off the Tasso main square and all of the shopping streets. So many food options and easy access to the marina/ports. Sorrento is a great base to see the Amalfi Coast. Easy access by Ferry or Train from Naples to get there. Once in Sorrento you can do all of the Amalfi Coast by coach, boat, ferry, however you choose to. Everywhere on the coast has stairs but Sorrento is probably the best one to get to and from places without too many. You cannot avoid coming up from the port to the town without the stairs but if you have luggage, there is a lift at the end of the port that will get you up. The sunsets are amazing and all our tours that we booked from here had easy meeting points. It is also a good location to get to Pompeii. This hotel has a pool which is a huge bonus. It gets so hot in the summer that it is perfect to just sit in when you've had a day out. And unlike other hotels, you do not have to pay for access.