I stayed at this hotel numerous time, this was the absolute worst ever. Room wasn't ready on time. Breakfast staff was the rudest ever, two of them walking around with a platefull of food, my son and I came down at 6:15 took some coffee and the dining area was still dark, we also took a yogurt from the fridge. At 6:30 all the hot food was out, lights till off. My son went over and took some of the scrambled eggs. One of the kitchen staff immediately came over and said breakfast wasn't ready yet and he was warned if he didn't throw his food away he could get sick! Unbelieveable seeing as they were both eating. The other kitchen staff went and got a padlock and locked the refrigerator. So the breakfast included obviously WAS NOT and we were not only humlated but was treated like we didnt matter. I'm a gold madalion business member and will never recommend this hotel and will never stay here again. The staffing changes have gotten so bad. It USED to be an excellent hotel when the staff acutally care about you it no longer is.