POSITIVES: Very clean, spacious and comfortable room (728). Lovely staff. You are right in the midst of the Southbank eateries, close to the gardens, weekend markets, etc. and BCEC is only a 5 minute walk. Being able to use the cloak room for my suitcase pre check-in and post checkout (due to Con-X-ion shuttle bus booking times) was a much appreciated service, allowing me to spend extra time around Southbank. Although my room was on the side of the train and bus corridor, it was very well soundproofed, and blackout curtains worked well. Very comfortable bed. NEGATIVES: The "Guide" function on the TV was not available, so finding programs was rather frustrating. There is a small amount of rust on the bathtub (not affecting the area you use) and the replacement toilet seat does not match the bowl, but these small issues did not bother me, especially when compared to the other good things about the room. VERDICT: I thoroughly enjoyed my stay and would definitely stay there again.