Baymont by Wyndham Jacksonville

Horrible experience! Do not stay here.

I travel over 150 days a year for my job and stay exclusively in Wyndham properties, so I review each one. The parking lot was clean and well lit on arrival. Check in went smoothly; however, my request for a handicapped was ignored. My room, a first floor king, was clean, with a comfortable bed/ pillows, but the fixtures were older, and the desk was rickety, the desk chair had seen better days also. Room access is via an interior door. WiFi speed was fast, 93.25 megs down, 24.0 up via Ookla. All of the normal amenities were in place, such as the microwave, small refrigerator and single serve coffee maker. The hotel has a luggage cart. My digital AC/heater worked well. The television had only a nice selection of channels but a good picture. The lobby was clean. The soda/snack machines seemed sp****, and only take cash. There is a guest laundry at the end of the first floor hallway, $1.50 to wash, $1.50 to dry, the laundry detergent machine was out of order. The fitness center appeared to be unavailable and no business center that I saw. I didn't see any crawly critters, but did see evidence of them in the past. They are remodeling, so I'll give them the benefit of the doubt and stay again at some point to see if it improves.

The room was old and the furniture looked 30yrs old. The carpet was dirty and had stains on it. It looked like it was bought by Indians from Asia. The staff were mainly Indians. . Some of the Direct TV channels has no sound.

Black mold all over the bathroom, no hot water, dirty, the shower curtain had stains and was ripped, breakfast was terrible, and there really wasn’t much good about this place.

It was extremely had to understand the person that checked us in. The next morning we had to wake up the same person to check out. The ice machine was not working. The room was pretty clean.

The property appears to making improvements. The room was clean and everything worked great. The carpet had stains in many spots but appeared very clean.You will not find a manger more helpful then Lauren, she made my experience wonderful. Thank You for your kindness you went up and beyond what you had too do.I would stay there again in a heartbeat. Nebraska traveler Jo

Great service but facility is in disrepair

This property was under repair with many things not done and may have been under new management trying to make it better.