The Residences at the Ritz-Carlton Jakarta, Pacific Place Reviews
The Residences at the Ritz-Carlton Jakarta, Pacific Place
Jl. Jenderal Sudirman No.Kav 52-53, Senayan, Kec. Kby. Baru, Kebayoran Baru, South Jakarta, Jakarta, Special Capital Region of Jakarta, 12190, IndonesiaView Hotel Details
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The Residences at the Ritz-Carlton Jakarta, Pacific Place Guest Reviews
4.7/5
Amazing
44 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.5
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All reviews(44)
Positive reviews(43)
Reviews with photos/video(14)
Awesome stay(7)
Great location(7)
Friendly host(5)
Negative reviews(1)
RoadtripperBN
Grand One Bedroom Residence
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Booked 1 bedroom residence for the family. The bed is really comfy and huge. The apartment has a nice small balcony from the bedroom, washing machine dryer and kitchenette. I enjoyed my amazing view as we stayed over new year. We could see all the fireworks and the changing lights of Citibank. Location is great as Pacific place is accessible from the hotel lobby. Only thing is if you GRAB food, they find it hard to deliver to the hotel but manageable. Other than that, it was a pleasant stay.
Meysheran Andris
Grand One Bedroom Residence
Stayed in Dec 2024
Business travelers
49 review
5.0/5
Outstanding
Posted on Dec 14, 2024
It was really nice to stay here. The rooms are clean, the location is really great.
LIM Scott
Three Bedroom Suite
Stayed in Sep 2023
Couples
5 review
5.0/5
Outstanding
Posted on Oct 24, 2023
During my recent stay at this hotel, I was pleased to find that they provided international adapters for charging phones. This thoughtful amenity alleviated any concerns I had about charging my devices, ensuring a hassle-free and comfortable experience. The availability of international adapters is a testament to the hotel's attention to detail and consideration for the needs of their diverse clientele.
Guest User
Executive, 2 Bedroom Residence, Garden View, Pacific Place
Stayed in Dec 2023
Family
6 review
3.7/5
Posted on Dec 25, 2023
I have never had that bad mouldy smell all over hotel. Should you commence major refurbishment asap. Towels were horrible. There were number of marks & too old ones they keep to use. Make-up sometimes too late to do
Staffs were extreme friendly & well attentive.
Joey_1312
Grand One Bedroom Residence
Stayed in Sep 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Sep 25, 2023
The stay was amazing great and the location wise was right in the middle of the scbd, I got upgraded and there’s a mall right downstairs where u can easily get food and coffee!!! And not to mentioned that is quite near to the airport where my ride to the ap only took 45mins… will come back again once I’m heading back to Jakarta again… thanks ritz for the great hospitality!!!
SUNGHO
Executive Two Bedroom Residence
Stayed in Jul 2023
Family
23 review
5.0/5
Outstanding
Posted on Aug 7, 2023
Cleaning place
Kind staff
Easy to move hot place
They also have a good pool.
Surya Adi Guna
Grand Two Bedroom Residence
Stayed in Oct 2022
Family
14 review
4.5/5
Great
Posted on Oct 31, 2022
Spacious room, with big size bed, pretty reasonable price for this kind of size and location.
Got a nice city view, each room got their sunlight and air circulation ( if you want to open the windows )
Large master bathroom with bathtub and shower.
MMIMMU
Grand One Bedroom Residence
Stayed in Dec 2024
Business travelers
19 review
4.5/5
Great
Posted on Jan 7, 2025
Good nice
Rukmana Hardyanti
Grand One Bedroom Residence
Stayed in Mar 2022
Business travelers
500 review
5.0/5
Outstanding
Posted on Apr 22, 2022
best hotel in jakarta
full service and food very delicious
location strategic
Fariz77
Three Bedroom Suite
Stayed in Oct 2023
Travel with friends
38 review
5.0/5
Outstanding
Posted on Oct 11, 2023
Services superbs
Johan
Executive Two Bedroom Residence
Stayed in Dec 2022
Family
14 review
4.2/5
Very Good
Posted on Dec 31, 2022
Great location, near mall
Anonymous User
Grand One Bedroom Residence
Stayed in Aug 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Aug 14, 2024
We checked out at noon after midnight. The stay was very short. The apartment was large. The service was super good. There were not many breakfast varieties, but you could order from the menu. There was no extra charge. The food was very good. There were not many people and the environment was comfortable. The hardware was good but a little old. The bathroom accessories were a little shabby and did not match the positioning and price of the Ritz. It is best to go directly to the mall from the first floor. One problem is that there is a washing machine but no detergent. There are kitchen utensils but no bowls. The details are not in place. After all, it is not a specialized apartment.
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Guest User
Grand, 2 Bedroom Residence, City View, Pacific Place
Stayed in Aug 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Aug 7, 2024
Facilities: Very good, complete. A washer-dryer is a blessing for business travelers
Hygiene: Very clean, especially praised
Environment: Really good
Service: Very good, I didn't know how to use the washing machine, but I called the waiter to fix it immediately
It's just that it's often fully booked, which is very unpleasant. It is recommended to make more rooms available!
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Adamma
Grand, 2 Bedroom Residence, City View, Pacific Place
Stayed in Oct 2024
Business travelers
38 review
5.0/5
Outstanding
Posted on Oct 25, 2024
The hotel facilities are a bit old, but the location is great