Quick note on the hotel layout - our room was at the very back of the hotel, it's quite a long walk. We were fine, but there's no way our elderly parents would have made it to that room without help. My husband twisted his knee on our last day, we were grateful it didn't happen earlier in the trip. We stayed in a king suite with a mountain view. The view was alright, looking over the parking lot but the mountains are always pretty. The suite itself had a decent layout, with the bathroom & living room separated from the bedroom. This is perfect for us because my husband likes to sleep in and I'm up early. The shower was really good, plenty of room & multiple settings on the shower head. Something probably not worth mentioning was that the toilet paper holder is useless, the roll will fly off every time, but whatever. The hotel itself has some really cute decor, from whale tales for the faucets to huge margarita chandeliers in the lobby. Overall the customer service was good, but we did encounter some rude people at the front desk and valet. I don't want to bash the whole hotel since most of the staff were great. When I filled out a survey that was emailed, I got a quick response that it'll be addressed. We're still debating if we'll return or not since there are a ton of options at the lake.