DoubleTree by Hilton San Francisco South Airport Blvd Reviews
DoubleTree by Hilton San Francisco South Airport Blvd
275 South Airport Blvd, South San Francisco, California, 94080View Hotel Details
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DoubleTree by Hilton San Francisco South Airport Blvd Guest Reviews
4/5
Very Good
56 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.8
Service3.9
Cleanliness4.3
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All reviews(56)
Positive reviews(50)
Reviews with photos/video(9)
Easy to get around(13)
Close to airport(13)
Convenient location(12)
Awesome rooms(11)
Clean and tidy(8)
Awesome stay(6)
Offers pick-up/drop-offs(5)
Great service(5)
Negative reviews(6)
KhooJason
Deluxe Two Queen Room
Stayed in Oct 2024
Business travelers
8 review
4.5/5
Great
Posted on Oct 27, 2024
The restaurant bar is great
Guest User
Two Queen Room
Stayed in Dec 2024
Solo travelers
1 review
2.5/5
Posted on Dec 19, 2024
Lobby reception staff was poor. I arrived mid afternoon with two very heavy bags. To enter the lobby, you must climb up steps or use a very long extended ramp, which would be challenging for many travelers with disabilities . I requested help at the reception desk to bring my bags into the lobby and in a nasty and unhelpful manner was told to use the ramp. For a second time I requested help and finally, after a long wait, they sent someone to help me with the bags, but they never improved their attitude.
When I got to the room, I discovered that it was barely adequate and certainly not up to the standard I expected for the price. There is no value for money in this hotel. There was no toothbrush or toothpaste. The hardware around the shower door was in poor condition.
I had to walk across the busy highway to a gas station convenience store to buy enough bottled water to get me through the night and morning.
I would definitely never recommend this hotel to anyone and regretted that I didn’t stay across the street.
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Guest User
Deluxe Two Queen Room
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 23, 2024
Although our stay was short (overnight layover), it was amazing. Shuttle pickup was provided to and from the airport helping us avoid expensive Uber rides and a clear schedule was displayed at the front desk. The front desk staff greeted us warmly and provided us with 2 warm chocolate cookies upon entry which was lovely and so appreciated since we were hungry after long flights. The room was clean and spacious, and there was a 24/hr accessible drink and snack store downstairs. Additionally there was a lovely restaurant and bar in the hotel. We arrived too late to be able to enjoy the menu but we were able to enjoy some refreshing drinks before ending the night. The hotel is only 6 min away from the airport which is an additional plus. I would definitely book here again.
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Guest User
King Room
Stayed in Dec 2024
Solo travelers
1 review
1.0/5
Posted on Jan 3, 2025
No Hot Water, bad front desk service, no light in the room, very terrrible experience
Ting-Hao
Two Queen Room
Stayed in Dec 2024
Family
1 review
2.2/5
Posted on Dec 22, 2024
No bottled water. Breakfast is charged $25 per person
Guest User
King Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Is a wonderful wonder traveling experiment?
Phaedra Hofmann
King Room
Stayed in Feb 2024
Family
23 review
4.0/5
Very Good
Posted on Apr 14, 2024
This place was ok-best perk was it was right next to where we needed to park at the airport, and the warm cookie they give you at check in!
Genaro
Hearing Mobility Accessible King Room with Tub
Stayed in Jan 2024
Family
40 review
4.0/5
Very Good
Posted on Feb 28, 2024
Nice room close to Costco n free ways need more restaurants though
Guest User
King Room
Stayed in Nov 2023
Business travelers
19 review
4.0/5
Very Good
Posted on Dec 27, 2023
Very good!
Anonymous User
Two Queen Room
Stayed in Feb 2025
Family
6 review
3.2/5
Posted on Feb 12, 2025
The bed is big, the twin beds can sleep 4 people, the shower room is also big (compared to other hotels), but the elevator is a bit old, the hotel does not provide slippers, toothbrush and toothpaste need to be asked at the front desk
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MARK1972
Two Queen Room
Stayed in Jan 2025
Family
106 review
2.0/5
Posted on Jan 30, 2025
There is no service, so it is the standard of domestic express hotels. Don't have too high expectations. It is mainly close to the airport and needs to be booked in advance, which is a few hundred yuan. We booked it at the last minute, so it was much more expensive. If you want quality, this is not available. The room is small and the facilities are very poor!
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Guest User
King Room
Stayed in Jul 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Oct 8, 2024
It was my first time in San Francisco. I chose this place because I had to catch an early flight and was concerned about safety. The room was relatively small and it was a bit difficult to spread out two suitcases.
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DiqiugongminIvy
Two Queen Room
Stayed in Jul 2024
Family
3 review
3.2/5
Posted on Aug 5, 2024
After getting off the plane, I randomly booked a hotel close to the airport to help me adjust to the jet lag. The cleanliness was okay, the bed was quite big, the front desk service was also okay, and parking was free, but it was quite noisy.
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Guest User
Two Queen Room
Stayed in Jul 2024
Family
210 review
4.6/5
Great
Posted on Jul 16, 2024
It's not bad, the room rate is quite big, it's relatively new, near the shopping mall and the airport, the facilities are average, especially the faucet for the shower is fixed and difficult to use, the facilities are relatively simple
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BruceShen1987
Deluxe Two Queen Room
Stayed in May 2024
Family
79 review
4.0/5
Very Good
Posted on Jun 9, 2024
The surrounding environment is average, but it is OK as an airport transfer.
The dinner and breakfast are good, and the breakfast is great to order!