Comfort Suites Hotels in South Union Township

I agree with one of the other tripadvisors when they say this place was dissapointing. We use comfort inns a lot, always find them good value, nice comfortable beds, large room, generally very decent. I don’t think I have ever walked out of an allocated room before and almost felt like not taking the second room given to us. The first room was very large with a kitchenette but there was a slight “not nice” kitchen smell. We opened the door to the cupboard under the sink and it was filthy, like it had not been cleaned in an extremely long time. On closer look the whole room looked a bit grubby, in one of the bedside drawers we found a small crusty looking bug. On face value the reception is very smart, the carpets look new and the work surface in the bathroom and kitchen area looked new, furniture was not too bad except for the office chair which looked dismal, settee was old and stained, the base to the shower really needed a good scrubbing, just looked grubby, our slippers stuck to the bathroom floor, the wall paper was grubby with patches missing and the rooms really are in need of a lick of paint. When we went to reception to ask for a new room we waited over 20 minutes for the lady to re appear, we were shouting and hunting around for her, she eventually appeared (on her mobile phone) and looked amazed when we told her no one was on reception, and not that interested when we told her about the room. We had 2 days here and put up with the shower door not closing, the really poor breakfast (first morning only, there is a Bob Evans next door), and the baby elephants who were obviously staying in the room above us. Maybe they are in the process of doing things up. I would suggest just getting rid of all the office chairs in the place as they are all bad and just gave a bad impression when you walked in the room. There is however no excuse for not cleaning a room properly. We had been travelling around for the past 2 weeks and have noticed that all hotels are not offering daily housekeeping which is absolutely fine with me but the staff should also be spending double the amount of time in each room after each guest has left to make sure it is clean, I feel they are only spending the same amount of time per room as they would if they were doing it daily and it really is not enough.